SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. Anyone processing a lot of SMB and credit-card deals saw churn probably double.

SaaS Payments 277

SaaS Payments Sales Hiring Scale SMB 277

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. And […] payments certainly is one of those [and often] under monetized [opportunities],” shares Adam. “[At]

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Sales Hacker

OCTOBER 16, 2020

Prospecting in the enterprise environment is just different. Enterprise is generally behind the times and slow to move on new ideas. And finding time is tough compared to an SMB executive. So, today, we’re going to cover four prospecting tips for breaking into Enterprise Accounts (plus some bonus tips at the end).

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

SaaStr

OCTOBER 31, 2023

Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. The new app was extremely customer-focused and solved problems for people, like Doordash or Netflix might do, but within Enterprise and SMB. So, he went online and found it for $199 a night and put it on his own credit card.

Payment Solutions 218

Payment Solutions Payments Travel Scale 218

SaaStr

AUGUST 15, 2020

This episode is an excerpt from a session at SaaStr Summit: Enterprise. 363: Small, Medium, or Enterprise, SaaStr CEO Jason Lemkin sits down with Shopify Plus GM, Loren Padelford, to discuss how to keep your customers happy at all stages. This episode is an excerpt from Jason and Loren’s session at SaaStr Summit: Enterprise.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Point Nine Land

JANUARY 2, 2019

50 B2B software marketplaces listed & four observations 50 Shades of SaaS App Stores - Spreadsheet If you’d like to be notified of our next posts you can subscribe to our newsletter. As the SaaS industry is reaching maturity, the app store model is becoming increasingly important. a security audit). a security audit).

Payment Methods 66

Payment Methods Payment Solutions SaaS Payments Payments 66

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. The person using your SaaS product may not have access to the credit card used to sign up. He then sent out a link to this page inside payment failure notification emails.

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

JUNE 13, 2019

And they were broken down roughly a third, a third, a third by targeting the SMB, the mid-market, and the enterprise. In the SMB, two-thirds use month-to-month, and in the enterprise, you’ve got two-thirds using multi-year. What we notice is that in the enterprise, it’s much more common to retain 90-100%.

Scale 207

Scale SMB Sales Hiring Payment Services 207

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Mimiran – More Leads and More Deals for SMB Services Business. Capsule CRM - The smart simple online CRM. Odoo - The real customer.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

Sales Hacker

FEBRUARY 12, 2021

An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. At this point, a business needs to look for an enterprise solution that can support its growth. What is an enterprise CRM software? Enterprise CRM vs. SMB CRM.

Payment Solutions 85

Payment Solutions Enterprise Scale Payments 85

Neil Patel

NOVEMBER 29, 2020

Forget about the requirements of a physical office space, infrastructure, or even a business phone system. You’re looking for a system that establishes trust with customers because they know they can call and speak with the right person quickly. Modern call center software is all you need to get up and running. Call Routing.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Sales Hacker

FEBRUARY 5, 2019

If you have a product that is absolutely crushing it in SMB/mid-market, you may be tempted to dive straight into the Enterprise market. We have worked inside organizations that have successfully transitioned from selling into mid-market to selling into Enterprises. Don’t worry; we even included several examples you can use.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Mimiran – More Leads and More Deals for SMB Services Business. vidREACH.io – Personal, Video-powered Email Outreach.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

Neil Patel

DECEMBER 8, 2020

Clockify – Best Reporting Features Time Doctor – Best for Employee Monitoring Toggl Track – Best for Holding Everyone Accountable TSheets – Best for GPS Monitoring Tick – Best for SMB Time Management. Whenever you generate an invoice or make a payment, there’s a clear record of the work that was done.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Slack has attractive enterprises onboarded as well! This exhibits that small customer too can do big things and it’s not limited to enterprises. With low CAC.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

SaaStr

AUGUST 12, 2022

If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. And that… Look, cloud infrastructure and established categories of enterprise software are close to recession-proof. SMBs are doing that every day. Here’s my burn rate.

Scale 196

Scale SaaS Payments Scaling SaaS 196

User Pilot

JUNE 29, 2022

You can also use gathered data to create personalized in-app experiences for customer segments, therefore, increasing customer satisfaction. Create personalized in-app experiences for customer segments. Such personalization will activate your customers and make them happier and more engaged. Geared for SMB. Baremetrics.

SaaS Payments 89

SaaS Payments Software Review Payment Solutions Payment Methods 89

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. And some of our customers are also shifting a little bit more into the enterprise side as well.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Why does Peter feel like it enterprise is really hard again? What is that founding moment? *

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

OPEXEngine

FEBRUARY 22, 2022

Enterprise. Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Business to Consumer (B2C). SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

OCTOBER 18, 2018

They have unique preferences that require personalized shopping experiences. Forcing your website visitors to shop with inflexible plans and prices can discourage potential customers from even considering purchasing your product. Here are three reasons why you can’t overlook subscription services. Your customers don’t fit into one box.

Payment Features 61

Payment Features Payment Services Subscription Payment Methods 61

Aaron Beashel

MARCH 9, 2018

They use marketing tactics like search engine optimization & virality to attract people to their website, where a portion of them will then signup and start using the product. Responsys (Enterprise Sales) – Responsys is an email marketing tool that predominantly uses an Enterprise Sales model. Factors to consider.

Scale 192

Scale SaaS Payments B2B Strategy 192

Casey Accidental

DECEMBER 11, 2023

And if the market is growing fast, market growth can frequently drive enough company growth on its own, like, say, Shopify with ecommerce. Canva was more of a single player and SMB tool. Older marketplaces like Grubhub were extremely profitable because they did not facilitate the transaction beyond payments.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Baremetrics

JANUARY 24, 2021

A year earlier we’d launched the MVP of the model allowing SMB customers to input a credit card to get access to the platform, but we hadn’t had a chance to dedicate time or resources to optimizing a proper SaaS onboarding funnel. This is because of the nature of SMBs occasionally pivoting or going out of business.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. SMB Sales & SDRs at (Smaller) Scale [18:20]. Angus is an amazing person — he never went to college. FinTech is also a big area of interest both for the firm and for me personally. Show Agenda and Timestamps. Show Introduction [00:09]. Sam’s Corner [41:10].

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

OCTOBER 4, 2019

* Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How does Jeppe think about when is the right time to move into enterprise?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? Does one have to move to enterprise? How does he think about the mortality rate of SMBs? Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

MARCH 13, 2020

How does Harry think about the importance of brand for enterprise startups today? He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. How does Harry think about the right way to structure churn postmortems? What did you mean by this?

SaaS Payments 210

SaaS Payments Payment Methods Finance Payments 210

Sales Hacker

NOVEMBER 15, 2017

Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Challenger Sales Model. Champion/Challenger Test. Channel Partner.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Neil Patel

DECEMBER 23, 2020

HubSpot CRM – Best free marketing CRM Really Simple Systems – Best free sales CRM Agile CRM – Best free customer service CRM Flowlu – Best for SMB finance Apptivo – Best for basic business management. For what it’s worth, I had a question about Agile CRM’s free plan and reached out on their website chat.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions. CRM platforms. And much more.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81