FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” But he explains that what happens on the website is such a small and early part of the entire customer relationship.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 157

Development Team Review Software Review Management SaaS Payments 157

Sales Hacker

MARCH 30, 2021

They’ve built a new process of guided selling, which Neil discusses during the show. How Revenue Grid enables smarter selling. Guided selling and engagement. Today’s sponsor is Outreach , the number one sales engagement platform. We’ve also created guided selling and engagement. powered by Sounder.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Sales Stack Graveyard.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. Encouraged by the success and importance of SaaS, Australia has actively adopted the cloud ecosystem and founded brilliant SaaS-driven companies and platforms.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Sales Tools for Professional Sales. What do we mean with "best"?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Which outcomes do you need to create during that journey?

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Sales Tools for Professional Sales. What do we mean with "best"?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. This is what the person would be paid annually and it has two elements; a base salary and a sales incentive held against sales, also known as variable pay. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2.

Compensation 102

Compensation Sales Hiring Development Team Review Sales Recruiting 102

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Casey Accidental

DECEMBER 11, 2023

This is part three in a series of posts related to some presentations I did for the TCV Engage Summit. I recently did a talk for TCV’s Engage Summit where I explained the different types of product expansion, when to start building that second product with a new value prop, and how to know if it’s successful.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SmartKarrot

JANUARY 20, 2022

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. The SaaS market is at the heart of several creative, high-growth businesses in the UK and worldwide. We have profiled a list of the top 25 SaaS companies in the UK.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Airbnb partners with World Animal Protection to launch 1,000+ ethical animal-centered travel experiences. Airbnb x animals. Check out the full rundown here.

Subscription 49

Subscription Payment Features Payments Payment Services 49

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. So the ability for people to store oil doesn’t exist. I’ll give you an example in your personal life. They see it where SaaS companies might trade at 13 times, 15 times, 17 times trailing. Maybe you want to launch a business.

Technical Review 191

Technical Review Payment Services Payment Methods Development Team Review 191

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Are you more excited about eCommerce?

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

OpenView Labs

MAY 29, 2020

The current recession devastated a few industries, like hospitality and travel, virtually overnight. Don’t do this via a survey; actually talk to them via Zoom or a phone call. Maybe they need new products and services, or adjustments to what you’ve been offering. Reduce upfront/adoption costs and offer flexible payment terms.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

User Pilot

JULY 6, 2023

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. You can also create onboarding programs, A/B test in-app messages, analyze data, and get a complete picture of your product/service users.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

ChurnZero

JULY 24, 2020

They allow us to “show how trust is a conduit for new ideas to travel.”. Customer Success is often the conduit for change – whether you’re getting a customer to adopt your product, change their existing processes, test an untried strategy, or expand their account. Trust is the momentum that propels change. Respect your customers time.

Payment Methods 59

Payment Methods Payments Payment Services SaaS Payments 59

SmartKarrot

AUGUST 6, 2020

That is why world-class service providers that focus heavily on the the customer experience are coming out on top. Today’s consumers tend to remember the experience and the service associated with it more than the price. Goes without saying, Apple is a good example of great customer service.

Payment Methods 10

Payment Methods SaaS Payments Business Payments 10

SaaStr

OCTOBER 4, 2019

In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? So they have fairly simple processes, but they might be many people. Where are the challenges?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121