Totango
MAY 23, 2019
To create happy customers, you have to shift your focus from the sales event and toward the ongoing nurturing of existing customers. Proactively engage customers with personalized campaigns. Product ROI: What do your business success metrics tell you about the ROI a customer is enjoying?
Totango
APRIL 28, 2021
It is a tangible presence a customer can see and feel in the way you engage with them, respond to them, and present the product. Zoom CEO, Eric Yuan, is so committed to creating a customer-centric culture that he spends up to 70% of his time personally engaging with the video conferencing vendor’s customers.
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Totango
MAY 15, 2019
It is a tangible presence customers can see and feel in the way you engage them, respond to them, and present the product. Zoom CEO, Eric Yuan, is so committed to creating a customer-centric culture that he spends up to 70% of his time personally engaging with the video conferencing vendor’s customers. Prioritize lifetime value.
SaaStr
FEBRUARY 7, 2020
Listen to the start of the episode for a promo code to our upcoming events! Given the wide variety of vendors and software that CIOs have to really engage with? How true is that versus actually the product today, what it can deliver for them on an ROI basis, on day of implementation? Loving our podcast content?
CustomerSuccessBox
NOVEMBER 24, 2021
ROI helps to prove customer value. By showing that the ROI is greater than the amount that was invested. By quantifying how the customer feels and how s/he engages with your product. ROI of implementing a Customer Success is also an important measure. Trust your marketing team when it comes to customer engagement.
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