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5 Challenges in Moving Upmarket and How to Overcome Them with Salesforce Ventures

SaaStr

Going upmarket drives category leadership because you establish yourself as the company that the Fortune 500 logos use. The one thing founders don’t do early enough is scope, engage, and nurture all stakeholders involved, not just the economic buyer or technical champion but the broader organization. We’ve already mentioned the why.

Scale 186
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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Since then, you’ve spent over 12 years in post-sales leadership. Finding the right skillset. So, I think it has served me well.

Scale 177
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Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Are employees engaged, and do they believe in the mission? Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO).

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11 proven, DevOps best-practices for continuous improvement

Audacix

The competitive advantage comes from the fact that enterprises of all sizes want to see enterprise-ready software. This is true irrespective of whether these said enterprises are building the software or buying it. Get Cyber Chief Free Trial Idea 5. But the "configurable" part of DevOps best-practice is just as important.

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Sales–Product Tension: The Secret to Segment’s Success

Andreessen Horowitz

I think the annual planning process that we actually ended up running was pretty similar to every other one we had run, but it was a couple months after we had just really deeply understood what it was people were using Segment for today and what they wanted to be able to rely on it for at a bigger, more enterprise-ready scale.

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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

This is an exercise that should be done with input/feedback of the leadership team. Start looking into storytelling frameworks to make your product presentations more engaging. Start by figuring out the strategies that will bring you effective, efficient and long term growth. Storytelling.

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SaaStr Podcasts for the Week with Facebook Workplace and Slack ? May 29, 2020

SaaStr

And again, with Workplace from Facebook being this SaaS startup within the broader organization, we’re having to employ those same rules of engagement and those principles of just being really ruthless in terms of how we prioritize what we do on the business. And we’d invite them to our campuses, we would have these engagements.

Scale 225