Engagement, Enterprise readiness, Leadership and Marketplace as a Service

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?

Scale

Scale Customer Success Strategy Sales Hiring

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Are employees engaged, and do they believe in the mission?

Sales Hiring

Sales Hiring Acquisition Forecasting Outsourced Development

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

APRIL 21, 2021

In SaaS vs. marketplaces? This is an exercise that should be done with input/feedback of the leadership team. Start looking into storytelling frameworks to make your product presentations more engaging. How are you coming up with the best solutions? How do you organize your work? Storytelling.

Sales Hiring

Sales Hiring Startup Scale Software Review

SaaS Brief

Gong’s Linda Lin on customer success strategies for moving upmarket

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

Lessons learned from growing a PM team in a hyper-growth startup

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