Remove Education Remove Leadership Remove SMB Remove Underperforming Technical Team
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How Stack Overflow Harnesses the Power of Flexible Leadership

OpenView Labs

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. It might be a little surprising to learn that the leadership style at Stack Overflow is decidedly not binary. This doesn’t mean that playbooks and frameworks are always a bad idea.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Scale 177
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130
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SaaStr Podcast #356 with Atrium Co-Founder Pete Kazanjy

SaaStr

What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? How does this differ between SMB and enterprise? Peter Kazanjy: Most of the literature is really for existing sales leadership or sales professionals, but not for people who have never sold before.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

That’s not a bad start. We work with mostly modern teams. We started out in the commercial SMB mid-market space. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW.

Scale 173
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SaaStr Podcasts for the Week with HelloSign and Adaptive Insights — August 30, 2019

SaaStr

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution. Missed the session?

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The Enterprise Prospecting Guide: 6 Tips for Better Responses

Sales Hacker

And finding time is tough compared to an SMB executive. The days of leveraging someone’s college, hometown, favorite sports team, etc., This is the gold section where you should spend the majority of your time learning and educating yourself about their business. Is your team using X product? ”. are out the door.