Chaotic Flow

APRIL 8, 2014

We are witnessing a dramatic change in the way SaaS businesses are managed. While SaaS financial metrics , such as recurring revenue, acquisition cost, service cost, churn, growth and lifetime value have dramatically increased our understanding of the economics of SaaS businesses, they have proven inadequate for managing them. As useful as they may be, SaaS financial metrics look at the past, not the future.

Metrics 127

Metrics SaaS Business Customer Success 127

Tom Tunguz

APRIL 8, 2014

If you visit Yahoo Finance today, type in the ticker of every SaaS stock, copy and paste the image into a document, you might create a chart that looks like the one above. A cursory glance at the plunging lines in most of these names might send you into a panic, only to tweet in alarm that the bottom is falling out of the SaaS market. Chicken little.

SaaS 100

SaaS Finance Trends Enterprise 100

CloseSaaS

APRIL 10, 2014

If you've ever tried to print a page from the web version of Close you've undoubtedly run into issues. Today we added a print stylesheet so that printing anything from Close – such as a list of your Opportunities or a list of Leads – just got a lot better.

52

52

Tom Tunguz

APRIL 7, 2014

I’ve been following Casey Johnston’s journey on Ars Technica to switch keyboard layouts from the ubiquitous Qwerty layout to the Dvorak layout with great interest and empathy. ( part 1 and part2 ). About six years ago, I went through the same process to learn Dvorak. It took me five tries to succeed. Judging by the volume and passion of the comments in that series, keyboard layouts are a topic many people are pretty passionate about.

Venture Capital 100

Venture Capital Mobile Software 100

Advertisement

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

CloseSaaS

APRIL 9, 2014

I recently spoke at Alchemist Accelerator (video of the talk coming soon). Afterwards, a founder approached me with a specific challenge: they had a highly technical product and no customers yet.

Enterprise 52

Enterprise Sales Startup 52

CloseSaaS

APRIL 8, 2014

We've recently launched improvements to our existing Reporting pages in Close.

52

52