SaaStr

NOVEMBER 8, 2018

Building your first sales team will be an endless series of mistakes. It’s OK. Plan for me. But there are a few avoidable , key mistakes I see start-ups making > 50% of the time. Just make a few less of these mistakes, and you’ll scale faster, and just as importantly, with less turnover and more stress: Hiring Early Reps (#1 – #3) That You Personally Wouldn’t Buy From.

Scale 181

Scale Sales Hiring Sales Scaling 181

Sixteen Ventures

NOVEMBER 8, 2018

When it comes to Customer Growth or Account Expansion (upselling & cross-selling), I assumed people knew that… …you don’t have to hurt the relationship with your customer to hit your numbers. …it doesn’t have to be a difficult slog that you struggle through to barely hit your numbers. …giving CSMs or other non-sales people a sales quota is fraught with danger (on so many levels). …expansion quotas – and, frankly, most expansion strategies ̵

Churn 66

Churn Customer Success Sales Strategy 66

TrackStreet

NOVEMBER 8, 2018

There are several common triggering events that send manufacturers and brand owners to TrackStreet for help with their online brand protection. Often the company doesn’t know how to stop unauthorized resellers on Amazon from hurting its legitimate retail partners and damaging its brand. But in many other cases, manufacturers come to us because they know it’s time to draft a MAP policy, their team has started researching what’s involved, and now they feel overwhelmed and have no idea where to beg

Branding 40

Branding 40

Sixteen Ventures

NOVEMBER 8, 2018

Customers buying more from you is awesome. I mean, you’re in business here and getting customers you’ve already acquired to expand their relationship with you just seems like a super-efficient way to grow. And it is. So when you have customers that don’t expand their relationship with you, it’s obvious that this is less-than-ideal revenue-wise.

Customer Success 60

Customer Success Churn Retention Revenue 60

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The Angel VC

NOVEMBER 8, 2018

Understanding the mechanics of founder re-ups in financing rounds This post will likely not make me more popular and might offend some people. But if your core beliefs on how business should be done are at stake, you can’t try to win the popularity contest. If you know me a little you’ll probably agree that like everyone at Point Nine, I’m a pretty nice guy.

Finance 169

Finance Venture Capital Investment Startup 169