Tom Tunguz

JULY 18, 2020

In this era, virtual events have replaced IRL events. Virtual events have many obvious benefits. No hotels, no event venues, no catering, no ensuring guests are in the right city at the right time. But there are unanticipated benefits that are only now coming to light. Many of our portfolio companies have experimented with virtual events quite successfully.

Startup 251

Startup Engagement Data Software 251

SaaS Metrics

JULY 18, 2020

Food delivery is the most convenient way to consume food from the kitchen if you have a busy schedule. You can order ahead and have it delivered right at your doorstep with your favorite dishes. Delivery is fast and there are many restaurants and food businesses that do this. Most people like having food delivered but they don’t want to pay the high prices for fast food or they may just not like the taste of the food.

Pricing 52

Pricing Business 52

Valuize Consulting

JULY 18, 2020

Customer success (CS) leaders understand that a prescriptive approach to CS enables predictability and scalability. However, many leaders struggle to establish the tools and processes to facilitate this approach, and require a framework to get started. Enter the prescriptive customer success plan template. A success plan is a critical piece of a prescriptive customer success organization.

Customer Success 40

Customer Success Scale Outsourced Development Interviewing 40

OpenView Labs

JULY 18, 2020

Matt Bilotti , Product Lead at Drift, and I took a #WeeklyWalk to the Comm Ave Mall this week to birdwatch while we talked about his podcast and all things growth marketing. We also talk about the marriage of PLG and sales, and who his dream dinner guest (group) would be. Hint: They’ve taken product led growth to the music industry. More Weekly Walks.

Growth Marketing 40

Growth Marketing Marketing Sales 40

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