Intercom, Inc.
MAY 4, 2018
Imagine walking into the office one morning and having your star team member ask if you have a few minutes to talk. In person. Your instincts tell you nothing good is going to come out of this conversation. And unfortunately, your suspicions are confirmed when they hand you their resignation and explain they’ve been offered “a new and exciting opportunity” that aligns with their career aspirations.
Sales Hacker
MAY 4, 2018
The post How to Increase Conversion Rates by 580% With a Sales Conversation Roadmap appeared first on Sales Hacker.
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Chart Mogul
MAY 4, 2018
This week: Some excellent pricing lessons from First Round Capital, a framework for improving product quality and a three-headed unicorn. In SaaS Roundup, we comb through the noise to find you only the best SaaS-flavored reads of the week — just our top three. You can also receive SaaS Roundup in your email inbox every Friday — just drop your email here and you’ll receive the next issue.
Sales Hacker
MAY 4, 2018
The post Clone Your Star Sales Performers: a 4 Step Process appeared first on Sales Hacker.
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Claudiu Murariu
MAY 4, 2018
If you offer live chat in your app, you will surely have asked yourself one of the following questions at least once so far: How many of the live chat sessions are started by new customers? How many of the live chat interactions help generate revenue? Can you use the live chat team as a growth channel? Let me share with you the real story of one of our customers who wanted to find out how the live chat influences clients to finish the onboarding.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
ITPro
MAY 4, 2018
Opinion. Citrix hopes to impress in California after a rocky year.
The Angel VC
MAY 4, 2018
I’m late to the party here, I know. Dropbox went public a bit more than a month ago and I’ve finally had a chance to take a close look at the company’s S1. I’ll be sharing a few specific observations from the S1 review, but let’s start with some more general thoughts about the company. The mighty king of Freemium Like Zendesk, Yammer, and a few other SaaS companies that were all founded around 2007-2008, Dropbox was one of the early champions of the "consumerization of the enterprise" movement.
Practical Advice on SaaS marketing
MAY 4, 2018
Everybody’s got a story about bad customers. In case you can’t get your fill, a Google search on “customers from hell” fetched 33,100,000 results. These customers can be infuriating, frustrating, and just plain rude. But if you’re a software-as-a-service (SaaS) company, bad customers can be much worse than that. They can be downright dangerous. No way to recover your costs For one thing, these bad customers are likely to cost you money, not make you money.
Chart Mogul
MAY 4, 2018
In our second Mogul I/O roundup, we’re bringing you a rundown of the conversation and insights from our recent New York event panel, featuring Honey, Movable Ink, Vestwell and Insight Venture Partners. Heads up: Tickets are now available for our Mogul I/O London event on May 30th, in partnership with Marvel! See more details and reserve your spot today.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
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