Sun.Nov 29, 2020

When The Team Revolts


Start-ups aren’t democracies, no matter what some employees may think. The CEO is the CEO, and the founders are the founders. But start-ups also aren’t IBM or Cisco. Or even, anything like DropBox or Slack or Box or Hubspot, not organizationally at least.

It's Supposed to Be Hard. You're Changing the World.

Tomasz Tunguz

“It’s the Finals. It’s hard. It’s supposed to be hard.” ” After Game 2 of the NBA Finals said them to Steph Curry as they walked through the tunnel to the locker room after a loss. What’s true for basketball is also true for startups - at least in this case. With all the news of unicorns and IPOs and acquisitions driven by the broader market, teams can fall into a trap to think building a startup into a success is easier for others.


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What SaaStr Does In Its Daily Scrum


Q: What do you discuss in your daily scrum? We’ve done a non-engineering scrum since Covid, and taken the basic idea of a stand-up to work across all functional areas in our small team at SaaStr. Our modified structure is: 7:30–8:00am. M-Fri. Check in on Slack.

How to Create the Best Facebook Cover Photos for Your Business

Neil Patel

It seems like every week there’s a new article about how people don’t use Facebook anymore. You may hear that it’s only for “old people,” that it’s not relevant, that brands are abandoning it. Thing is, that’s just not supported by the user data.

"I Love Filling Out 12-Page Applications and Waiting Weeks For a Response,” Said No Merchant Ever

Learn how becoming a payment facilitator can improve a merchant’s experience and your revenue.

Unlearning as you Scale: Recording of my Costanoa Ventures 2020 Summit Presentation


Last month I presented Unlearning As You Scale at Costanoa Ventures 2020 Costanoa CEO UnSummit. In response to several requests for a live recording of the presentation, I sat down this weekend and recorded the following.

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How to kickstart your SaaS


When building your basic SaaS product, you will need to face many different stages of development in order to make sure you are ready to enter the market. If you are reading this, you probably have already started on your SaaS journey and you may even be searching for resources or ideas to guide you.

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How to manage opt-outs and unsubscribes across your entire tech stack


Today’s martech stacks are bigger and more inflated than they were the year before. While each new tool opens doors for growth and engagement, from an operations perspective, they also introduce a new set of complexity and questions.

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The Customer Centric Approach to Running Your SaaS


Let’s look closely at the basic tools necessary to ensure the smooth engagement, onboarding and retention of your customers and users.