SaaStr
JUNE 5, 2020
Debt for SaaS companies done right is a gift. Done wrong, it can weigh you down like an anchor. Few folks have more data than Nathan Latka and he offers up some insights on how to properly leverage up in SaaS. — ed. Good — and Bad — Types of Debt. Carlota Perez argues in her book Technological Revolutions and Financial Capital that in the early days of a “golden age”, financial capital is necessary to fuel new technology innovation. .
Sales Hacker
JUNE 5, 2020
This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, Enterprise Account Executive Sales Leader at Lucid Software & Co-Founder/Board Member at Utah Women in Sales, Lanette Richardson, shows you how to leverage your people skills for success. What You’ll Learn. How to build genuine connections. People at all levels are just like you and me.
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SaaStr
JUNE 5, 2020
If you missed any of the sessions from SaaStr’s New New in Venture, they were pretty awesome. Catch up here on what’s really going on in venture and fundraising, right now, with everyone from Aileen Lee to Keith Rabois to The Forbes Midas List and more! These sessions were our highest-rated ever for a SaaStr event so dig into them here and let us know what you think.
IT World
JUNE 5, 2020
Slack will run its native voice and video calling capabilities on Amazon Web Services’ Chime platform, part of a “multi-year partnership” for collaboration product development. AWS is already Slack’s “preferred” cloud infrastructure provider, and the two companies have a common rival in Microsoft, competing with its Azure and Teams products, respectively.
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Zuora
JUNE 5, 2020
This article by Shelley Seale, Reporter and Editor, INMA, was first published in the International News Media Association. The concept […]. The post Reimagine Media: Presented by the Subscribed Institute appeared first on Zuora.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
ChurnZero
JUNE 5, 2020
Is your customer onboarding turning into a fixer-upper? The proper upkeep and continual improvement of a home (and onboarding process) are essential to maintain its value over time. When done right, it’s a worthwhile investment that substantially increases your return. Of course, you need good bones and strong foundation to build from—no aesthetic enhancements (or amount of shiplap) will remedy a weakening structure.
SmartKarrot
JUNE 5, 2020
Source. Customer Success (CS) as a business function has seen enormous growth in the SaaS industry within the last decade. With an evolving need of mutually beneficial relationships with their customers, companies are investing more on building a customer success team. These teams are dedicated towards customers achieving their goals. They help customers realize the value of the product which in turn results in achieving customer retention.
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