SaaSOptics

MARCH 15, 2022

Why are Spreadsheets the Default in Financial Operations? SaaS companies use business rules spreadsheets for order management, contract management, revenue recognition, invoice tracking, renewal management, analytics/metrics, and general reporting. You can adjust and re-send an invoice, no big deal. But you’re busy too.

Payment Features 59

Payment Features Business Finance Customer Lifetime Value 59

SaaSOptics

MARCH 15, 2022

Why are Spreadsheets the Default in Financial Operations? SaaS companies use business rules spreadsheets for order management, contract management, revenue recognition, invoice tracking, renewal management, analytics/metrics, and general reporting. You can adjust and re-send an invoice, no big deal. But you’re busy too.

Payment Features 52

Payment Features Business Finance Customer Lifetime Value 52

Chart Mogul

SEPTEMBER 6, 2023

You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc. However, if high-level metrics are all you’re checking, you’re potentially missing trends in your data that hold the secret to unlocking more growth. Read the API documentation here ).

Revenue 52

Revenue Churn Pricing Operational efficiency. 52

OPEXEngine

DECEMBER 17, 2019

In the many years I’ve worked with SaaS companies, I continue to observe a surprising lack of standardization of SaaS metrics and performance reporting. My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. The Value of Benchmarking.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

OpenView Labs

FEBRUARY 11, 2021

It documents the business your product is building. And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. It needs to be treated as a top-level operational metric that a founder must know and understand. Operational efficiency and COGS.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Valuize Consulting

DECEMBER 22, 2021

A success plan enables your organization to document the outcomes that a customer is looking to achieve with your product, and the prescriptive actions that your teams need to take in order to help your customers achieve their goals. Value is the new currency of the subscription economy.

Customer Success 52

Customer Success Sales Retention Operational efficiency. 52

SaaStr

AUGUST 7, 2020

When we first started, we primarily focused in the commercial lending space and since then, we’ve launched retail banking solutions as well, and retail banking solutions tend to be more fully banked than the commercial lending space was when we first started, which was a lot of spreadsheets and Word documents in the early days.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147