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Impact Analysis: What Is It and How to Conduct One?

User Pilot

Business impact analysis types include: Traceability, understanding how changes in one area affect others. Impact assessment uses organizational, McKinsey 7S, and tools-based methods for goal alignment and data-driven insights. Analyze data to identify areas for improvement and refine strategies based on insights.

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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Let’s do that by viewing that next level through the lens of onboarding. Onboarding in SaaS is an end-to-end process. Onboarding operationalizes your user model by expressing it through tenant context.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

Big data has been a game-changer. It has revolutionized tracking systems utilization and health data, by allowing capture of almost any conceivable system behavior. Platforms operations teams had potentially endless evidence of any set of data points describing what happened where and when.

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Apr 04 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Ottawa, ON, Canada (Remote) Organization: Workato As a Customer Success Manager, you’ll be instrumental in enhancing the operations, systems, data accessibility, and procedures that drive customer value and growth.

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Apr 04 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Ottawa, ON, Canada (Remote) Organization: Workato As a Customer Success Manager, you’ll be instrumental in enhancing the operations, systems, data accessibility, and procedures that drive customer value and growth.

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SaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019

SaaStr

Prior to their very successful IPO, Zoom raised funding from some of the best in the business including Sequoia, Emergence Capital, Horizons Ventures and 2 of my favourites in the form of Matt Ocko @ Data Collective and Dan Scheinman. What does the right onboarding process look like for a CMO?

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Boost Your Efficiency: Discover Game-Changing Productivity Tools to Revolutionize Your Workflow

SmartKarrot

Mismanaged tasks Projects must be broken down into small yet substantial steps/tasks in order for continued progress and traceability. Without visualization, analyzing data and understanding the progress is time-consuming and erroneous. It is only possible to track such micro tasks with a proper software tool to help.