Blulogix

FEBRUARY 9, 2024

As companies delve deeper into subscription models and agile monetization platforms , the necessity of integrating disparate processes—from sales and marketing to finance and customer support—becomes unmistakably clear. This holistic perspective is essential for tailoring offerings and enhancing customer satisfaction.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

SaaStr

FEBRUARY 21, 2024

There are usually 10-12 segments, so it’s a great alignment exercise with leadership. Growing revenue Reducing risk Operating efficiently Security is a place where digital transformation hasn’t hit. Thankfully, Drata has a lot of G2 reviews for customer support and expertise, so they lean heavily on that.

AWS 210

AWS Scale Sales Hiring Marketing 210

SmartKarrot

NOVEMBER 22, 2022

Build an engine for positive team growth across recruiting, training, management, and operations. Be the voice of your team to other departments and leadership – escalate issues that impact the customers or inhibit the employee’s ability to succeed. and Customer Advocacy. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

MARCH 18, 2021

Act as a change agent to identify areas for operational efficiency and continuous improvement. Build strong customer relationships with key clients. Oversee, maintain and improve the customer journey from initial training to the increased customer engagement, loyalty, and retention activities.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

Intercom, Inc.

FEBRUARY 25, 2019

The great product companies I’ve observed certainly obsess over that process , and they obsess about being operationally efficient and excellent. Because it was so bad, we – the leadership team of the product in engineering – started to swing the pendulum. CS” stands for customer support. This was our fault.

Sales Hiring 160

Sales Hiring Scale Sales Recruiting Engineering 160

SmartKarrot

AUGUST 5, 2021

Understanding the Need for Product Operations. Having a strong product operations team can help a company’s leadership and management teams make better-prioritized decisions. That too in a product-based firm where the customer experience has a direct impact on revenue, optimizing the customer journey becomes essential.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Point Nine Land

APRIL 21, 2021

How to efficiently collect feedback from customer-facing teams? As your company grows, the customer facing teams (sales, customer support, customer success,…) are growing and the number of questions flowing to the product teams is growing: Is it possible to do this? How is it working?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52