Remove Customer Success Remove Payment Features Remove Payment Methods Remove Sales
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Subscription Billing for Businesses: Everything You Need to Know

Stax

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The alternative?

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FastSpring Support and Subscription Management Continue to Impress SocialBee

FastSpring

After adopting FastSpring as their merchant of record, SocialBee even saw 2x year-over-year growth in monthly recurring revenue (MRR) after their first year with FastSpring. An actively involved leadership team that gets to know customers personally. Set up a demo or try it out for yourself.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams.

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Five Best Customer Retention Software Solutions for Customer Success

Totango

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. What Is Customer Retention Software?

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FastSpring Support: 2024 Q1 Updates From Customer Support

FastSpring

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. As a merchant of record (MoR) , FastSpring handles payment processing while carrying the responsibility of ensuring legitimate transactions.

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How NitroPack Grew by 628% With FastSpring

FastSpring

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. When NitroPack was first getting started, they used PayPal to accept and process payments. “It With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance.

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Dunning Emails: Complete Guide with Examples

User Pilot

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.