article thumbnail

20 Incredible New Experiences at 2020 SaaStr Annual

SaaStr

But what’s new this year? Let me make a list: New!! But we’re turning this around this year and letting our top-rated practioner speakers do “Masterclasses” on new content teaching you how to scale faster. We’ll have a lot of options, but dead center of Annual is our new Cantina.

New CTO 262
article thumbnail

10 Things That Would Have Helped Me Go From $1m to $10m Faster with Less Stress

SaaStr

I thought it would be worth drilling down deeper into each of them, and sharing the learnings and mistakes: 1/ Spending less time fixing things, more time recruiting senior folks to own them. No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. You can do this.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaStr is Turning 10! How a Blog Turned into A Global SaaS Community for 250,000+

SaaStr

Founders were able to recruit on-site. So we took our learnings from our first successful outdoor event and brought back SaaStr Europa in 2022. The founders and execs of the most successful SaaS companies candidly shared their playbooks, learnings and expertise on the Strategy Stage. VPs were able to recruit and make new hires.

Scale 284
article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles. Average salary: $100,340/yr. Average salary: $95,566/yr. Average salary: $46,035/yr.

article thumbnail

Changing Your Pricing Model: How Hired Went from a Transactional to a Subscription Model

OpenView Labs

I’ve had roles in almost every function from sales to product to customer success. For the first four years, we didn’t even need to build a professional sales organization. Customers called us. As we rolled things out, it was helpful to look at our customer segments differently in the context of the new paradigm.

article thumbnail

The Cold, Hard Truths About SaaS In 2023: Part 1 AMA with SaaStr CEO and Founder Jason Lemkin

SaaStr

Q: Where Should SDRs Report — Marketing or Sales? Continuing the conversation on effective team members, it’s important to hire the right people to manage SDRs. A VP of Sales might seem the logical place to have your first SDR team report. But if they’ve never managed a higher turnover SDR team, they often melt.

CTO Hire 187
article thumbnail

“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. Great quote, where he said no matter where we’re selling no matter which customer we’re selling to, we never sold the features of CRM. I sell to my customers, my employees, my investors. And no boring demos.