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Customer Insights to Transform Sales Conversations

Sales Hacker

For example, a minimum number of maintenance technicians would be critical if you sell a field service app. They will have regular conversations with customers, as part of the process of deciding future product direction and prioritizing development work. Professional services/customer success. Preparation steps.

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Strategies to Increase Customer Retention: What Every Playbook Should Include

SmartKarrot

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Segmentation: The age-old saying, “One size doesn’t fit all,” rings especially true in the customer-centric realm. The route t o customer loyalty is paved with understanding and solving their problems.

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Matteo De Renzi, Global Marketplace MD @ GT Gettaxi (Gett). Christa Diaz, Senior Director, Customer Success @ Hired. Kurt Muehmel, Chief Customer Officer @ Dataiku. Matteo De Renzi, Global Marketplace MD @ GT Gettaxi (Gett).

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Making Trade-Offs In Marketing with Meagen Eisenberg (Video + Transcript)

SaaStr

They’ve got to find their travelers and get them home, but there’s more than that that we’re hearing from our customers. Everyone, customer success. Launch it to our customers, launch it to the sales team, launch it to prospects.” So workshops are a great way to help and provide value.

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28 Ways to Drive Innovation and Creativity in Business Development

Sales Hacker

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. Every year, Rapid7 builds a database of prospects and customers who are also veterans. Complimentary onsite workshops.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

This is the modern edition of a business classic, confronting the rapidly evolving world of B2B sales with real-world examples, new strategies for confronting competition, and a special section featuring the most commonly asked questions from the Miller Heiman workshops. It’s also changed the way consumers operate in the marketplace.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

Companies were very focused on customer success, retaining existing customers just checking in, seeing how customers were doing, assessing the health of the business, assessing the health of their own employees, really focusing on upsell, closing existing deals, and not as much focusing on top of the funnel.