SaaStr

MARCH 1, 2024

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. She can be your CTO forever.

Scale 249

Scale Part-Time VPE CTO Hire Fractional VPE 249

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JUNE 23, 2020

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Finding, hiring and retaining these VPs is challenge #1 for scaling up. Upsell and retention is an art, science and craft.

Part-Time VPE 233

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 233

Andreessen Horowitz

NOVEMBER 17, 2023

Sales wants more features. In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B The problem is the sales team. Product gets bogged down with one-off requests.

Sales Hiring 98

Sales Hiring Scale Sales Underperforming Technical Team 98

Intercom, Inc.

JANUARY 5, 2022

It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. And then, it allows companies to be more enterprise-ready. And then our team, especially our Customer Success team, who works with every one of our customers.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

NOVEMBER 12, 2020

Kelly Del Curto, Senior Director of Sales @ Lever, joined with Tammy Aguillar, Area VP, Commercial Sales @ DocuSign, Kate Earle Jensen, Head of Platform Sales @ Stripe, and Lauren Schwartz, VP of Enterprise Sales @ Fivetran share the following suggestions about how to move your sales organization into larger markets. #

Scale 276

Scale SMB Sales Hiring Enterprise readiness 276

Point Nine Land

APRIL 21, 2021

There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. But, in my experience, there’s very little written about what is the equivalent for Product Management. Are you done with product management?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52