Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

Intercom, Inc.

JANUARY 5, 2022

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. And then, it allows companies to be more enterprise-ready. And then our team, especially our Customer Success team, who works with every one of our customers. Security on auto-pilot. Are you tense?

Scale 211

Scale Software Review compliance Technical Review 211

Andreessen Horowitz

NOVEMBER 17, 2023

Joe: The first time I met you was in the interview process. And so, as I went around and I interviewed some of the other executives, I heard similar things. But with our enterprise customers, we were probably part of $100M digital transformation project run by Accenture. He really gets it.”

Sales Hiring 96

Sales Hiring Scale Sales Underperforming Technical Team 96

Point Nine Land

APRIL 21, 2021

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. How to efficiently collect feedback from customer-facing teams? A written assignment with 4 tasks: A feature task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

DECEMBER 5, 2023

It won’t be an overnight success, and you’ll likely experience failures. Salesforce Ventures interviewed several sales leaders in the space — Gong, Miro, Monday, Okta, and Wiz — to get an informed perspective on the challenges and lessons learned moving upmarket. The lesson learned?

Scale 260

Scale Enterprise readiness Enterprise compliance 260

SaaStr

MAY 29, 2020

Below, we’ve shared the transcript of Harry’s interview with Christine. Oculus our VR gaming platform is now enterprise ready. We’re seeing a lot of work being done by large enterprises to use Oculus for training and even build Empathy. Harry Stebbings. Workplace from Facebook. Stewart Butterfield.

Scale 292

Scale Sales Recruiting Pricing Leadership 292