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My Company’s Revenue Dropped to $0 — and We Thrived with TripActions CEO Ariel Cohen (Video)

SaaStr

Recovery from COVID has taught us that adapting and learning how to thrive in new ways in the face of change, whether good or bad, can lead to exponential growth. . Develop a well-defined vision. It’s normal for people to seek inspiration and leadership during times of uncertainty. Do not waste time developing a Plan B.

Travel 200
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International Women’s Day 2021: Choose to Challenge

InsightSquared

Nehcole Felix – Customer Success Manager. I’ve helped many companies to build processes and drive value through various Account Management and Customer Success roles. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.

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Using Transferable Skills to Land Your Dream Customer Success Job

SmartKarrot

The best bet one has with career change is developing transferable skills. Transferable skills are assets that a person develops internally and help the employer bring a unique set of experiences to the table. They can be developed and learned in school, through friends, other jobs, and more. Leadership.

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Product Manager Career Path: A Guide for Growing in Product Management

User Pilot

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

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Freemium at Scale with Typeform CEO (Video + Transcript)

SaaStr

Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. They require information to do a better job and customers, they are not always happy and not always incentivized to provide that information. We give them the superpowers of the developer and the designer.

Scale 135
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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

Since conversation intelligence records and tracks every call that comes through, these tracking numbers can be raised to 100% and identify weak aspects of business calls that might have been missed by human analysts. Technologies Conversation Intelligence employs technologies like NLP, machine learning, and data analytics.

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The Essential Guide to SaaS Product Management

SmartKarrot

SaaS product management is necessary to offer better solutions to customers based on their needs. SaaS product management is the way of driving the development, launch, marketing, and improvement of company’s products. This needs to be chalked into a plan and communicated with higher-level teams for internal planning.