Neil Patel

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Payment Methods 143

Payment Methods Payments Payment Solutions Payment Services 143

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Chart Mogul

MARCH 6, 2018

Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business. New platform products such as a (rumored) smart speaker. ” Spotify’s free plan uses in-app advertising to monetize freemium users. Customer Lifetime Value (LTV). TL;DR: ARPA is down from €6.84

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Push notifications are good for urgent alerts as they show up even on a locked mobile device screen. Increasing your customer lifetime value and LTV:CAC ratio.

Payment Solutions 98

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 98

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

User Pilot

JUNE 29, 2022

You can segment customers by greeting them with welcome screens and collect the info by using microsurveys. Such personalization will activate your customers and make them happier and more engaged. This will ultimately boost your revenue as customers will become loyal. What can a customer segmentation tool provide?

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

User Pilot

NOVEMBER 30, 2023

A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers. This way, customers won’t make decisions they’ll later regret. Offer a discount on the annual payment This strategy is popular because it works. Looking to perform a CRO audit for your website and app?

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

FEBRUARY 21, 2023

TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. Adoption is indispensable for SaaS companies, as it effectively brings more MRR, increases free-to-paid conversions , lowers churn rates, boosts customer lifetime value (CLV), and expands word of mouth.

SaaS Payments 97

SaaS Payments Strategy SaaS Payment Solutions 97

Full Session

DECEMBER 6, 2024

Stage 5: Purchase Convert prospects into customers It is the stage where prospects become customers. Offer multiple payment options and confirm the transaction with clear communication. Follow up with a thank you email or note to make the customer feel special. Improving this metric will increase revenue per sale.

Payment Methods 98

Payment Methods Sales Payment Solutions Payment Services 98

User Pilot

FEBRUARY 21, 2023

TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. Adoption is indispensable for SaaS companies, as it effectively brings more MRR, increases free-to-paid conversions , lowers churn rates, boosts customer lifetime value (CLV), and expands word of mouth.

SaaS Payments 89

SaaS Payments Strategy SaaS Payment Solutions 89

Chart Mogul

FEBRUARY 14, 2018

We’re excited to announce that our iTunes Connect integration is now available to all ChartMogul customers! Growing user expectations is one of the key factors behind the success of SaaS and subscription businesses. Businesses and consumers alike want outstanding services that are convenient and easy to use.

Payments 40

Payments Payment Solutions Data Customer Lifetime Value 40

Chart Mogul

FEBRUARY 5, 2018

Apple takes 30% of revenue for the first year of user’s subscription. Some big subscription businesses are still holding out. In our 2017 post I highlighted Spotify as an example of a company passing on Apple’s cut of revenue: “Right now, Spotify premium costs $9.99 Mobile-first approach. Free trials are supported.

Payment Methods 60

Payment Methods Payment Solutions Payment Features Subscription 60

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. CAC is an important metric for growing businesses to determine profitability and efficiency. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Chart Mogul

OCTOBER 19, 2018

See how GymForLess is leveraging their revenue data to drive predictable growth. GymForLess is a desktop and mobile marketplace that gives fitness enthusiasts instant access to thousands of gyms across Spain. And for us, it was about generating more dependable revenue. And usually less over time. The result?

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

Full Session

DECEMBER 6, 2024

Stage 5: Purchase Convert prospects into customers It is the stage where prospects become customers. Offer multiple payment options and confirm the transaction with clear communication. Follow up with a thank you email or note to make the customer feel special. Improving this metric will increase revenue per sale.

Payment Methods 52

Payment Methods Sales Payment Solutions Payment Services 52

Teamgate

JUNE 5, 2025

Case Studies Learn best practices from our customers. Dirty CRM data can cost your business big time – up to $3.1 Poor data leads to wasted time, lost revenue, and damaged customer relationships. Improved Forecasting : Clean data allows for more precise revenue predictions. trillion annually in the U.S.

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. The customer self-service SaaS sales model is also known as the higher-volume, lower-price method. Self-Service. Enterprise. Transactional sales model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

JANUARY 30, 2023

TL;DR Behavioral data describes what the user does in the mobile or web app and how, while behavioral data analytics helps you understand why they do it. That’s every login, scroll, click, and sign-up or purchase that the user makes across different platforms and devices. Are you ready to dive in? Let’s get right to it!

Payment Solutions 97

Payment Solutions Data Payment Methods Management 97

Full Session

NOVEMBER 18, 2024

Increasing the percentage of visitors who buy your products can grow your revenue without boosting traffic. Revenue per Visitor: Amount of revenue generated per visitor to your store. Customer Lifetime Value (CLV): Total revenue you can expect from one customer during your business relationship.

Payment Methods 52

Payment Methods Payments Payment Services Payment Solutions 52

Full Session

NOVEMBER 18, 2024

Increasing the percentage of visitors who buy your products can grow your revenue without boosting traffic. Revenue per Visitor: Amount of revenue generated per visitor to your store. Customer Lifetime Value (CLV): Total revenue you can expect from one customer during your business relationship.

Payment Methods 52

Payment Methods Payments Payment Services Payment Solutions 52

Full Session

DECEMBER 4, 2024

Digital experience analytics gives you the tools to track, measure and improve users engagement with your digital platforms. It lets you collect and analyze user data from websites or apps, combining behavioral data with technical metrics to give you a complete view of the customer journey across various digital touchpoints.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

Full Session

DECEMBER 4, 2024

Digital experience analytics gives you the tools to track, measure and improve users engagement with your digital platforms. It lets you collect and analyze user data from websites or apps, combining behavioral data with technical metrics to give you a complete view of the customer journey across various digital touchpoints.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

User Pilot

MARCH 31, 2025

Your mobile app KPI dashboard is supposed to answer questions, not create more. Google Analytics says one thing, your product management dashboard says another, and customer support data adds more noise than clarity. What is a mobile app KPI dashboard? Are we aiming for rapid user growth in the short term?

Mobile 66

Mobile Payment Solutions Payments Payment Methods 66