Buffer Resources

JUNE 13, 2024

These may include: Interviews Podcasts Checklists Cheatsheets Templates Ultimate guides In-house research Customer success stories Interactive content AR/VR experiences Email newsletters For example, Airbnb leverages interactive content to drive engagement and personalize the user experience.

Strategy 131

Strategy Social Media Development Team Review Software Review 131

User Pilot

JUNE 6, 2023

Customer success managers use product analytics data to better understand customer needs, preferences, and challenges. Software developers benefit from product data by gaining insights into how the product is performing. Thanks to that, they can proactively address any potential issues and provide personalized support.

Data 88

Data User Experience Churn Retention 88

User Pilot

MARCH 27, 2023

This reduces the effectiveness of surveys or customer interviews for getting behavioral insights. Software developers can use product analytics to optimize their technical performance. Customer Lifetime Value (CLV) – the total revenue brought by a user over the duration of your business relationship.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JULY 27, 2023

Employee satisfaction score : Satisfaction and engagement among employees are typically measured through anonymous employee surveys and one-on-one interviews. High code churn is normal in the early days of the software development lifecycle, but this should reduce as your release date approaches.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JUNE 28, 2024

Work closely with sales teams to develop sales enablement materials, training programs , and competitive battle cards. Analyze key metrics such as customer acquisition cost (CAC) , customer lifetime value (CLV), and churn rate to optimize marketing strategies and drive customer retention.

Product Marketing 52

Product Marketing Technical Review Management Marketing 52

User Pilot

APRIL 7, 2024

Track competitor products : Implement a competitor analysis framework to systematically review and compare competitors’ offerings, marketing strategies, and customer feedback across multiple channels to identify areas for innovation and differentiation. Product stickiness : Indicates how often users return to the product.

Management 40

Management Software Review SaaS Technical Review 40