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Customer Lifetime Value and Customer Lifetime Care

Baremetrics

Customer lifetime value (CLV) is one of the main metrics SaaS companies track to monitor their profitability and growth. CLV is simply the average amount of revenue you can expect to generate from a single customer before they churn. Note that customer lifetime value is alternatively abbreviated as CLV, LTV, and CLTV.

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What is Product-Led Innovation? Strategies, Examples, and More

User Pilot

Are you being innovative in your product? Product-led innovation focuses on creating the best product for your customers. TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth. What are the key elements of product-led innovation?

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Subscription Finance: What is Customer Lifetime Value?

FastSpring

However, there’s one metric that doesn’t get as much attention—customer lifetime value. Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates.

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5 Ecommerce Factors that Can Come Back to Haunt You

FastSpring

When you hear the word “haunted,” odds are the first thing that comes to mind is not ecommerce. But in keeping with the Halloween theme, I’m going to discuss five key factors in ecommerce that you don’t want to come back to haunt your software company. Goblins, Ghouls, and Global Regulations | GDPR & PSD2. The root of the cause?

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How FastSpring Drives SaaS Growth: Q4 Product Updates

FastSpring

Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. This is why more and more SaaS companies are seeking out merchant-of-record solutions like FastSpring to simplify their payment stack and reduce the risk and complexity of transacting around the world.

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Baremetrics Is the Best Stripe Analytics Dashboard

Baremetrics

Stripe is indispensable for the average online business, providing the many different tools, reports, and customizations that power online payment processing, but it isn’t without limitations. In addition, we’ve recently written about why you should use Baremetrics to get the billing history of your Stripe customers.

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Judge a book by its cover

ProfitWell

Since physical stores are closed and customers are buying products online, their first physical interaction with an item is when the packaged is delivered. RetailDive shares Using ecommerce packaging to strengthen brand identity , a playbook on how to optimize your packaging to meet customer expectations.