In-context or out of touch: The future of online customer service
Intercom, Inc.
AUGUST 16, 2022
A messenger can automatically gather rich, in-the-moment, first-party data for you via chatbots , surveys , third-party integrations , and other cutting-edge technology. With all of this context at their fingertips, your team is empowered to provide more personal, efficient support and customers won’t need to waste time repeating themselves.
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