Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?
SaaStr
MARCH 1, 2024
Upsell and retention is an art, science and craft. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. You will need a VP of Engineering to manage these processes, recruit and build the team, and make your product more secure and enterprise-ready.
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