CTO Hire Leadership Reference Scaling 
ProfitWell
DECEMBER 6, 2019
He references Dan Steinman from Gainsight , who says, “the natural tendency for customers is towards churn.”. How many CSMs should you hire? On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. But it looks like nobody knows the ROI of their CSMs.
SaaStr
SEPTEMBER 10, 2020
Perhaps the single most important thing you can ever do in SaaS, at least after $1m in ARR or so, is hire the best VPs you can. We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. You need to hire up-and-comers. Get on jets?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SaaStr
MARCH 12, 2019
How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well?
SaaStr
APRIL 16, 2019
Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.
Tom Tunguz
OCTOBER 24, 2021
We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.
Intercom, Inc.
JULY 21, 2022
What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.
SaaStr
APRIL 18, 2019
I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. And in parallel we went off and build SteelBrick.
Expert insights. Personalized for you.
43 
Let's personalize your content