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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. More than integrations and features and quarterly reports, back in August, Intercom turned 10. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

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The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

Outseta

And the companies choosing the independent path are not all hipster led lifestyle businesses choosing nobility over bankroll and operating with a chip on their shoulders. The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate.

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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My First 16: Welding Yourself to Early Customers with Marqeta’s Jason Gardner

Andreessen Horowitz

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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How to Close the Enterprise When You’re Just a Startup (Summit Replay)

Sales Hacker

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? We should probably do an interview together. If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract.