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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Des Traynor , Co-founder and CTO of Intercom. And what a year it has been!

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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

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Chief Product Officer (CPO): The Complete Guide to This Key Role

SmartKarrot

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. The compelling need to empower customers more than ever has led to organisations build and respond with specialists. A CPO is one who manages products and teams to engineer better outcomes for customers.

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30+ Incredible New Speakers for 2021 SaaStr Annual

SaaStr

Brian Peterson, CTO @ Dialpad. Carla Erlick Senior Vice President, ISV Channel @Paysafe. Dave Walters, CTO, Hired. Christa Diaz, Senior Director, Customer Success, Hired. Amy Pisano, CRO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync. Zeb Evans, Founder & CEO, ClickUp.

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Know the best strategies to enhance your SaaS career Make use of key insights from leaders, companies, and communities Engineer your SaaS marketing strategy based on their expertise. Aaron Levie. Alexander Theuma.

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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

He also discusses all the trials, errors and successes he had throughout all of his previous startups. And I’ve been building SaaS Companies now for 20 years, so that’s a long time. I sell highly engineered complex pumps and I can’t sell them like a book online.” Join us for SaaStr Annual 2020.

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. How can founders know when is the right time to make the move from SMB to enterprise? What were some of her biggest takeaways from her incredible 16 year journey with Oracle?

Scale 207