User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. 5 Sebastian Schaeffer, CTO at dofollow.io (B2B PR SaaS) says: “ Our community is primarily on Facebook and Linkedin and it has been live for over a year. We have 2592 community members now (and counting) ”.

Marketing 98

Marketing Social Media SaaS New CTO 98

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. I had grown to be the head of sales and customer success. The other one is customer support. Our first sponsor is Conga.

Outsourcing Services 73

Outsourcing Services Scale Outsourced Development Technical Review 73