CTO Hire Customer Success Customer Support Software Development 
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. In large companies, the CSM also oversees other customer success roles.
Sales Hacker
JULY 21, 2020
Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. I had grown to be the head of sales and customer success. Where’s the software development coming from?
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