Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SmartKarrot

OCTOBER 29, 2021

Customer success careers have become the buzzwords in the business environment. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This very reason makes them the most powerful voice of the customer. Definition of C-Suite.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

NOVEMBER 25, 2019

On everything on how to get more leads, do ABM right, work with mentors, build a world-class CS team, and so much more. We’ll have the CTO and GM of Shopify and Shopify Plus; the COO of Squarespace; the CEOs of Gorgias and Algolia; and a dozen more e-commerce leaders in sessions, AMAs, and more on March 10. Recruiting Fair.

New CTO 304

New CTO Sales Recruiting CTO Coach Scale 304

SaaStr

APRIL 18, 2019

And I thank a lot of that to actually Met Gourniak, who I hired at that time. But I think within your own category find something that’s really going to grow inevitably with you or without you and riding that bigger wave is really what can make your startup successful. And so we find this is now a great way.

Sales Recruiting 214

Sales Recruiting VP of Engineering Scale SaaS Payments 214

Sales Hacker

SEPTEMBER 20, 2024

If it’s any indication of the market need, it took Mark Kosoglow , Co-Founder & CEO, just two and half weeks and 30 conducted conversations with potential customers and stakeholders to validate the idea and become convinced of the tremendous market need. Customer Success Manager at OfferFit (Remote – US / Canada) Sr.

Technical Review 73

Technical Review Scale Technical Cofounder New CTO 73

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company.

Technical Advisors 212

Technical Advisors Scale Technical Review Payment Solutions 212

Sales Hacker

NOVEMBER 4, 2019

He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. He’s also a board member and mentor of Qlika, a big data platform for ad words optimization acquired by Priceline many years ago. Of course, later on, we are able to discount it, if it’s part of a larger deal, and so on.

Scale 49

Scale CTO Coach Cloud New CTO 49

SaaStr

SEPTEMBER 24, 2021

Viviana Faga, Investor & Advisor @ Coda. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry.

VP of Engineering 284

VP of Engineering Technical Cofounder CTO Coach CTO Hire 284

Sales Hacker

JULY 21, 2020

Over the next six years, I went from an early employee at this company housed under this big conglomerate media firm to a company with 300 people in seven international offices and really a contributor to that big media conglomerate at that point. I had grown to be the head of sales and customer success.

Outsourcing Services 89

Outsourcing Services Outsourced Development Scale Technical Review 89

FastSpring

MAY 2, 2025

Managing Director Mathias Martinetz and CTO Thomas Kster knew their current online checkout setup having one solution for Europe and one for the U.S. Basically, each and every sale had to be manually organized and given to our tax advisor. was not efficient. And we had a lot of manual work, Mathias says.

Payment Solutions 128

Payment Solutions Payment Methods Merchant Services Technical Advisors 128

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Pursuit helps companies hire elite go-to-market talent on a non-retainer basis.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76

SaaStr

AUGUST 7, 2021

Viviana Faga, Investor & Advisor @ Coda. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad.

VP of Engineering 274

VP of Engineering Technical Cofounder CTO Coach CTO Hire 274

Sales Hacker

DECEMBER 10, 2024

He’s an advisor. I’m not going to claim to be the founder of Levelset, but that founding team, CTO, VP of customer experience, chief legal, our CFO, who kind of came later, but like that group, everyone stayed with the organization in executive roles the whole time. Let’s go hire somebody.

Scale 111

Scale Sales Hiring Scaling CTO Coach 111