Sales Hacker

OCTOBER 13, 2020

I do have a part time CTO who actually was the co-founder of ChannelAdvisor, and I’ve worked with for the better part of 20 years is a co-founder and CTO of ChannelAdvisor Aris Buinevicius. And while I don’t technically have a full on co-founder on the technical side.

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

JANUARY 21, 2020

A couple weeks into my summer internship at Netscape, I met a guy named Mike McCue who really became my mentor at Netscape. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 61

Payment Methods Scale CTO Coach SMB 61

SmartKarrot

JANUARY 24, 2022

If you are a customer success leader with the ultimate objective of obtaining a C-level position, this blog is specifically written for you. . As a customer success leader, you have just reached one milestone in your career. Search for a mentor who can show you the way to the top. What is C-Suite?

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

SmartKarrot

OCTOBER 29, 2021

Customer success careers have become the buzzwords in the business environment. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This very reason makes them the most powerful voice of the customer. Definition of C-Suite.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

NOVEMBER 25, 2019

On everything on how to get more leads, do ABM right, work with mentors, build a world-class CS team, and so much more. We’ll have the CTO and GM of Shopify and Shopify Plus; the COO of Squarespace; the CEOs of Gorgias and Algolia; and a dozen more e-commerce leaders in sessions, AMAs, and more on March 10.

New CTO 329

New CTO Sales Recruiting CTO Coach Scale 329

SaaStr

APRIL 18, 2019

Great quote, where he said no matter where we’re selling no matter which customer we’re selling to, we never sold the features of CRM. And frankly Salesforce probably never had the best features but he created this amazing story about the company, the one one one model, the customer success.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. And by the way, the customer experience is not just, I bought this product, I deployed it.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

Sales Hacker

SEPTEMBER 20, 2024

The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). He is also a Partner and MarTech Teacher at Reforge, as well as a MarTech Advisor and GTM Investor at HBE Ventures. Customer Success Manager at OfferFit (Remote – US / Canada) Sr.

Technical Review 73

Technical Review Scale Technical Cofounder New CTO 73

Sales Hacker

NOVEMBER 4, 2019

He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. He’s also a board member and mentor of Qlika, a big data platform for ad words optimization acquired by Priceline many years ago. Zvi, welcome to the show.

Scale 50

Scale CTO Coach Cloud New CTO 50

SaaStr

SEPTEMBER 24, 2021

Viviana Faga, Investor & Advisor @ Coda. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry. Brian Peterson, CTO @ Dialpad.

VP of Engineering 284

VP of Engineering Technical Cofounder CTO Coach CTO Hire 284

Sales Hacker

JULY 21, 2020

I had grown to be the head of sales and customer success. Long story short, I was running a team of about 40 sales and client service people at my last job and the person who is now my co-founder, Larry Rubin , a former MNA attorney, he was more ready to be an investor, mentor, and guide. And it’s the case here.

Outsourcing Services 91

Outsourcing Services Outsourced Development Scale Technical Review 91

SaaStr

AUGUST 7, 2021

Viviana Faga, Investor & Advisor @ Coda. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry. Brian Peterson, CTO @ Dialpad.

VP of Engineering 274

VP of Engineering Technical Cofounder CTO Coach CTO Hire 274

FastSpring

MAY 2, 2025

Managing Director Mathias Martinetz and CTO Thomas Kster knew their current online checkout setup having one solution for Europe and one for the U.S. Basically, each and every sale had to be manually organized and given to our tax advisor. was not efficient. And we had a lot of manual work, Mathias says.

Payment Solutions 129

Payment Solutions Payment Methods Merchant Services Technical Advisors 129

Sales Hacker

MARCH 11, 2025

And so, you know, our huge talk track to our team at the most macro level was to listen, if we do everything in our power within financial constraints, of course, to make our customers successful with this platform. To meet with these customers, to understand their core needs. Like our CTO did it. Early road access.

Scale 78

Scale Technical Advisors Sales Hiring Technical Review 78

Sales Hacker

DECEMBER 10, 2024

He’s an advisor. I’m not going to claim to be the founder of Levelset, but that founding team, CTO, VP of customer experience, chief legal, our CFO, who kind of came later, but like that group, everyone stayed with the organization in executive roles the whole time. That’s not fair to the customer success team.

Scale 112

Scale Sales Hiring Scaling CTO Coach 112