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Clouded Judgement 5.3.24 - Hyperscalers Report Q1 + Early Look at Software Reports

Clouded Judgement

Subscribe now Cloud Giants Report Q1 + Early Look at Software Results Q1 earnings seasons has officially kicked off! First, companies have largely completed the lion's share of their cost optimization and turned their attention to newer initiatives. We’ve already had ~20% of software companies report Q1.

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Clouded Judgement 2.2.24 - Cloud Giants Report Q4 '23

Clouded Judgement

Subscribe now Cloud Giants Report Q4 ‘23 Two quotes from the Amazon and Microsoft earnings call really stood out to me this week. Amazon on AWS : “…customers are continuing to shift their focus towards driving innovation and bringing new workloads to the cloud. Follow along to stay up to date!

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Using Data-Driven Time Insights to Unlock CSM Scale and Efficiency 

Valuize Consulting

Were experts at innovation and market disruption, but are we truly harnessing the full potential of our Customer Success (CS) operations? Too often, organizations rely on intuition and high-level metrics. Often, organizations must rely on qualitative metrics or broad assumptions.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

7 Cloud Cost Optimization Resource leverage (in the form of reusable software) is at the heart of the SaaS model. FinOps is a new discipline that defines best practices for closing gaps between feature implementation and the cost of services. They build on each other. Enterprise customers understand perfection is unattainable.

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Mar 04 – Customer Success Jobs

SmartKarrot

Provide visibility to other cross-functional leadership teams on progress and key metrics. Identify customer trends, successes, and challenges and present a point of view on how to innovate the delivery of success and services. Establish, drive, and iterate on metrics and KPI’s for the team.

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SaaS vendor management: The definitive guide for 2025

BetterCloud

Lets dive into how to navigate the complexities of SaaS vendor management, focusing on cost optimization and risk mitigation to benefit both your IT systems and your financial health. Collaborative risk mitigation with vendors can also lead to innovative solutions that enhance overall service quality and reliability.