Remove compliance Remove Customer Success Remove Headcount Remove Leadership
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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

This insight led Deel to focus on solving payments and compliance. Delivering the best customer experience With the surge in inbound leads, the business was growing exponentially. Without headcount planning for the support team, the company’s response time and customer satisfaction scores dipped.

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Sales Engagement: What You Need to Know in 2020 and Beyond

Sales Hacker

A Sales Engagement platform is a technology platform that brings sales (and often customer success) activities under a single roof, allowing sales professionals to efficiently and effectively focus on selling. Conversational intelligence, forecasting, customer success and more will all ultimately live in one tool.

Scale 133
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The Secret to How Our Most Successful Customers Automate SaaSOps

BetterCloud

What are your rules around onboarding/offboarding, file sharing, lost devices , compliance , etc.? Often, this means talking to other teams like security, legal, HR, and executive leadership to get their input and requirements. Some customers have well-defined policies already. Another customer, Excella Inc.,