SaaStr
JULY 24, 2019
I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.
OPEXEngine
AUGUST 9, 2022
No digital tool can compensate for a lack of discipline at the front line. Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding. The three principles to follow are: Aligning resources with market opportunity. Getting the back of the house in order.
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SaaStr
JULY 25, 2021
and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. Dev Ittycheria – President and CEO of MongoDB. I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. This was certainly one of them.
SmartKarrot
FEBRUARY 23, 2021
Apply here: [link] Role: Vice President of Customer Success Location: Hunt Valley, MD, US Organization: Systems Alliance, Inc. As a Vice President of Customer Success, you will embody SAI’s customer-driven culture, using customer feedback and potential outcomes to guide all decisions.
SaaStr
MAY 3, 2019
Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. Why does Manny believe that you should not have a VP before $5m? How does Manny fundamentally approach managing top of funnel?
SmartKarrot
NOVEMBER 2, 2020
Jason Parks, President and CEO, The Media Captain. In this mix, it is necessary to find efficient ways to sustain your business. According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. Rand Fishkin, Co-founder and CEO, SparkToro.
SaaStr
MARCH 12, 2019
How should compensation plans be altered with the move? And prior to New Relic, Erica served as Executive Vice President of Global Sales and Customer Success, at LivePerson. As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support.
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