SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

OpenView Labs

SEPTEMBER 5, 2019

As the balance of power within companies shifts to technical roles, and sales teams understand that selling to developers is about building with them, not talking at them – progress is being made. Still, many shy away, creating an advantage for those companies that can engage. This isn’t the typical SaaS sales approach.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. There is a clear distinction between fast growth SaaS vendors (over 50% annual growth) and slow growth companies (less than 25% growth) between $100M-$500M. Company Registration. Payment Processing and Currency Management.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Sixteen Ventures

DECEMBER 31, 2019

In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) Sales Process Engagement. Metering / Billing / Payment Process. 7 Ways Customer Success drives Company Valuation.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Incredo

NOVEMBER 7, 2019

You always want bigger commission checks , right? So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. Want to learn more about SaaS sales? You may be live demoing to masses on social media or via on-demand video on your website. You are demoing to… investors.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

ProfitWell

OCTOBER 1, 2019

While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Takeaway: For a culture to be strong, everyone needs to be on board. Mistake 2) Solving for sameness (culture fit vs. culture add).

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

NOVEMBER 2, 2019

Second, why does Krish believe it is one of the most important things any company must do? What is the process to do it efficiently? Does it have to be in person? Billion acquisition is just one milestone in the early innings of the company’s story. Even though, the ACV does not rapidly expand with the business.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 155

Sales Hiring Sales Recruiting Scale CTO Hire 155

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. Here’s the payments and if you sign them within the week you’ll be really happy.” So, I think the burn side, right? ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. The businesses we serve are either global, or on a path to it, so Stripe has to be global too. Despite what the business books might tell you, there’s no playbook for new market entry.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

SaaStr

APRIL 18, 2019

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. And even back then everyone was worried about getting Amazon which we still are 20 years later and many of us are still getting Amazon, but he said, “My pump business is not going to get Amazon.

Sales Recruiting 171

Sales Recruiting VP of Engineering Scale SaaS Payments 171

CustomerSuccessBox

JULY 19, 2022

Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. In that time, we became the first ever or the youngest company ever to enter the Gartner Magic Quadrant, the Gardner CCaaS Magic Quadrant.

Scale 144

Scale Payment Services Sales Hiring Payment Methods 144

OpenView Labs

NOVEMBER 18, 2019

My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. In 2019, success isn’t simply about your customers’ successes or how good your sales and marketing campaigns are.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Jeppe Rindom: Yeah, I think pricing has been an iterative process for us.

Scale 125

Scale SaaS Payments SMB Sales Hiring 125

OPEXEngine

OCTOBER 6, 2020

Would customers stretch out payment terms? Challenges: How would these constraints impact the business? What would the economics of the business look like? For example, they were just opening up an office in EMEA, but they chose to preserve these efforts, despite them not yet generating revenue. “It

Sales Recruiting 40

Sales Recruiting Sales Hiring Payment Services Forecasting 40

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Does that work for you, Eric?

Sales Hiring 146

Sales Hiring Scale SaaS Payments Payment Services 146

Sales Hacker

OCTOBER 20, 2021

They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. In fact, contracts govern most B2B business deals. There’s no denying that contracts are an absolute necessity for conducting business.

Payment Services 103

Payment Services Technical Review Payments Software Review 103

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. An alumna of Yale and Stanford, Allison has contributed to the Customer Success industry as the COO of Gainsight, a prominent customer success company, and a 1B USD unicorn. Allison Pickens.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21