Upscope

JUNE 9, 2021

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. People pay with cash and how do you get that cash into your systems?

Payment Methods 133

Payment Methods Merchant Services Payments Payment Services 133

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 254

SaaS Payments Scale Payment Services Payment Solutions 254

SmartKarrot

MARCH 8, 2022

She has helped several companies grow and scale their business by developing streamlined customer success processes and successful customer retention strategies. An Award-Winning Customer Success Professional, Asha Patel is known for leading teams and delivering strategic plans for improving the customer experience in a company.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

APRIL 18, 2019

They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And so we started building a cloud solution, but it was a long arduous journey. And that really gave us the inspiration.

Sales Recruiting 165

Sales Recruiting VP of Engineering Scale SaaS Payments 165

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. Another way that customers become advocates is a personal relationship with the account team. Want to see more content like this?

Scale 141

Scale Payment Services Sales Hiring Payment Methods 141

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. What does Robert mean when he tells founders, “Don’t try to scale”? How does Robert think about knowing when a business is ready to scale? Where do many founders go wrong in the preparation for scale phase?

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. Step 2: Define your ideal candidate.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

SaaStr

OCTOBER 24, 2019

Nobody ever build a social network for business on this scale. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. .” It’s like, “No, it’s about succeeding before you fail.”

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. How has Eric seen his role evolve with the scaling of the team? How does one create and retain accountability and ownership at scale? * What gets harder?

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Metering / Billing / Payment Process. Customer Success Management Software List (Google Doc).

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. What changes? *

Scale 118

Scale SaaS Payments SMB Sales Hiring 118