SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. They built their first company and sold it when they were teenagers. Dare I say SaaS.

Scale 113

Scale Payment Services Payment Methods Sales Hiring 113

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. Ideally, a SaaS company would be light on its feet, and not have to register anywhere. If your solution is built to make the world a better place, it naturally extends beyond borders.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

NOVEMBER 2, 2019

Second, why does Krish believe it is one of the most important things any company must do? Does it have to be in person? Billion acquisition is just one milestone in the early innings of the company’s story. Krish Subramanian: We are software engineers by training. And then we decided to start a company.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

Upscope

JUNE 9, 2021

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

OpenView Labs

NOVEMBER 18, 2019

My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. The next step was building the organization and the product that could deliver a winning solution to the world. We had an idea. We had a market.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. People pay with cash and how do you get that cash into your systems?

Payment Methods 132

Payment Methods Merchant Services Payments Payment Services 132

Incredo

NOVEMBER 7, 2019

2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. If you need more info on how to build relations with potential investors, just check out the link above. You may be giving software demo to a prospective customer (live one-on-one).

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

SmartKarrot

SEPTEMBER 26, 2023

Fortunately, this playbook will provide you with a scalable solution by having standardized processes that you could apply across different departments, locations, and teams. This means that your organization can maintain a good standing in society by ensuring that vices like the ones mentioned above don’t happen in your company.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 236

SaaS Payments Scale Payment Services Payment Solutions 236

SmartKarrot

MARCH 8, 2022

An Award-Winning Customer Success Professional, Asha Patel is known for leading teams and delivering strategic plans for improving the customer experience in a company. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Daphne Lopes.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

APRIL 18, 2019

They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And so we started building a cloud solution, but it was a long arduous journey. And that really gave us the inspiration. You’re dot com.

Sales Recruiting 159

Sales Recruiting VP of Engineering Scale SaaS Payments 159

Sales Hacker

OCTOBER 20, 2021

Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. But there are solutions available to inefficient, manual contracting processes that create pain for sales and legal alike.

Payment Services 102

Payment Services Technical Review Payments Software Review 102

SaaStr

MARCH 17, 2020

If you’re able to identify the customers who had really explicit pain with their prior provider that drove them to choose your solution, these are going to be really great customers to enlist as advocates as well. Another way that customers become advocates is a personal relationship with the account team. What am I going to get?

Scale 140

Scale Payment Services Sales Hiring Payment Methods 140

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. The company raised a monster $60 million series A from Accel and Atomico in 2017 with only one prior investor, being Y Combinator. billion users to pay for virtual goods through their phones.

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

CustomerSuccessBox

JULY 19, 2022

There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy. A foolproof onboarding procedure addresses all aspects of: Finance: The payment process, as well as invoicing and billing, should be as simple as possible. Personalization is something that data excels at.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. And then the next morning you wake up and you’re thinking about solutions.

Sales Hiring 148

Sales Hiring Sales Recruiting Scale CTO Hire 148

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. ” And now we have the first crop of hundred billion dollar SaaS companies, right? So, I think the burn side, right? ” No.

Payments 101

Payments Payment Features SaaS Payments Underperforming Technical Team 101

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Zylo is a software management system built for the cloud, pioneering a new standard in software management. Look at Eric Yuan at Zoom.

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Metering / Billing / Payment Process. Customer Success Management Software List (Google Doc).

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Where are the challenges? What must one always do? *

Scale 117

Scale SaaS Payments SMB Sales Hiring 117