Upscope

JUNE 9, 2021

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. People pay with cash and how do you get that cash into your systems?

Payment Methods 142

Payment Methods Merchant Services Payments Payment Services 142

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 272

SaaS Payments Scale Payment Services Payment Solutions 272

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. We started investing a tremendous amount on the enterprise side. Without considerations and principles Customer Reference Programs can falter.

Scale 146

Scale Payment Services Sales Hiring Payment Methods 146

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours.

Sales Recruiting 177

Sales Recruiting VP of Engineering Scale SaaS Payments 177

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. What does Robert mean when he tells founders, “Don’t try to scale”? How does Robert think about knowing when a business is ready to scale? Where do many founders go wrong in the preparation for scale phase?

Scale 101

Scale Payment Methods SaaS Payments Payment Services 101

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. Step 2: Define your ideal candidate.

Sales Hiring 161

Sales Hiring Sales Recruiting Scale CTO Hire 161

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

OpenView Labs

SEPTEMBER 5, 2019

In our mission to increase the GDP of the internet, we work with both small startups and public companies, helping them remove the complexity of processing the payments that are the heartbeat of every business. Stripe is a company built by developers, for developers. Shopify is a great example of this kind of relationship.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

SaaStr

JULY 26, 2019

* Why does Eric believe that hitting the employee 50 mark is a huge moment for founders and the scaling of the company? How has Eric seen his role evolve with the scaling of the team? How does one create and retain accountability and ownership at scale? * How did Eric find raising the Series A as a non-Bay area company?

Sales Hiring 147

Sales Hiring Scale SaaS Payments Payment Services 147

SaaStr

OCTOBER 24, 2019

Nobody ever build a social network for business on this scale. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Notion Capital was really the first fund to have the guts to invest in Tradeshift. ” No.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. Logical Customer Segmentation: The Key to Scaling Customer Success. 7 Ways Customer Success drives Company Valuation. How do I target my customers when they’re not online? Every company has an initial catalyst for investing in Customer Success. Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Loving our podcast content? What changes? *

Scale 125

Scale SaaS Payments SMB Sales Hiring 125