Remove Churn Remove SaaS Payments Remove Technical Support
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Essential Guide to ISV Integrated Payments: Benefits and Best Practices

Stax

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?

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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

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Use Baremetrics to calculate Churn for Stripe customers

Baremetrics

Churn is the share of your customer base that has stopped using your service over a defined period of time. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both. 1 What is customer churn? 2 What causes customer churn?

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Stripe vs. PayPal: Which Payment Platform is More Valuable For Your Business?

Baremetrics

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

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SaaS Financial Metrics: Use Baremetrics for All of Your SaaS Financial Metrics

Baremetrics

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?

Metrics 95
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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Deliver exceptional customer support using AI and self-service resources. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. Support : timely and effective help and assistance, including customer service , technical support, and resources for troubleshooting.

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Perpetual License vs. Annual License vs. Subscriptions

Baremetrics

Payment ii. Upgrades and support What are other software monetization methods? Annual licenses fall into the category of subscription licenses, where you can get a monthly or an annual subscription for a product or service. Want to Reduce Your Churn? What is a perpetual license? What is an annual license?