Stax

JUNE 18, 2025

That’s the main premise of vertical SaaS. Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. What is Vertical SaaS? Since vertical SaaS platforms are niche-focused (e.g.,

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

Stax

JUNE 3, 2025

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

Stax

JULY 2, 2025

In today’s competitive SaaS landscape, simply acquiring customers isn’t enough. The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. Krahl highlighted the lucrative payment residual stream.

Merchant Services 68

Merchant Services Payments SaaS Payments Payment Services 68

USIO

JULY 14, 2025

That’s where embedded payments come in. Whether you’re building a SaaS product, launching a curated box service, or running a subscription model, embedded payments aren’t just a backend upgrade. What Are Embedded Payments? Think of it as a native, invisible payment layer working in the background.

Payments 130

Payments Embedded Payments Payment Solutions Payment Features 130

SaaStr

APRIL 30, 2025

It’s the vertical SaaS rocketship: $840m ARR Still growing a stunning 29% (!) Theyve built a true operating system for the tradeshandling everything from CRM to payments to field service management. This breadth of functionality ensures customers are deeply embedded in the platform, making churn almost impossible.

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Payments Payment Services SaaS Payments Payment Solutions 144

SaaStr

DECEMBER 4, 2024

Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. You have to buy the platform and the add-ons, which means two line items and quite a bit of friction in the sales process.

Payments 284

Payments Pricing Scale Revenue 284

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. Thats actually one of the lowest churn rates across all industries. That said, industry experts agree that your SaaS companys goal churn should be below 2%. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Subscription Flow

OCTOBER 10, 2024

Billing system migration is the process of replacing your existing billing system with a new one. Companies opt for this process to adopt new tools, and upgrade their functionality. Some of the pitfalls that come with unplanned billing migration are faulty revenue reporting, data duplication, and customer churn.

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Payment Solutions Payment Services Systems Review SaaS Payments 105

Stax

MAY 23, 2025

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

User Pilot

JULY 17, 2025

What’s your biggest challenge with customer churn right now? Understanding the root causes of customer churn is the first step to reducing it. Identifying why users are leaving Proactively engaging at-risk users Measuring churn accurately How do you currently track customer health and predict potential churn?

Churn 85

Churn Payment Solutions SaaS Payments Underperforming Technical Team 85

FastSpring

JULY 22, 2025

Software companies, SaaS platforms, mobile apps businesses, and AI solutions need flexible tools that adapt to their business. At FastSpring, we’ve always operated as a developer-first platform, building tools and services to help you create, customize, and optimize every part of the subscription lifecycle.

Payment Features 88

Payment Features Payments Subscription Payment Solutions 88

FastSpring

JUNE 9, 2025

Flexibility for Customers Life can be unpredictable, and sometimes, customers temporarily may not need or be able to afford a service. The subscription pause feature allows them to disable billing and services temporarily without canceling their subscription. Here’s an in-depth look at how this feature works and why it’s beneficial.

Merchant Services 78

Merchant Services Subscription Payment Features SaaS Payments 78

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

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Payment Services Payment Solutions Payment Features SaaS Payments 59

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

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Payment Services SaaS Payments Payment Solutions Payment Features 52

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. MRR is an important metric for SaaS businesses to track to understand business health. However, its not the same as total revenue (which includes one-time purchases).

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Payments SaaS Payments Revenue Payment Services 88

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. In short, RGM indicates that all of a businesss processes must be aligned, and working toward a unified goal. And that goal is to boost profitability in a sustainable manner.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Valuize Consulting

NOVEMBER 25, 2024

In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. AI systems can process vast datasets and spot trends or risks that humans might miss. Intelligent automation drastically reduces errors and cycle times.

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Artificial Intelligence Payment Services Payments SaaS Payments 59

Blulogix

MAY 16, 2025

Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Your billing process lives in Excel. This leads to: Late invoices Missed renewals Zero revenue visibility IoT billing cant be run like a services spreadsheet. But back at HQ?

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

Full Session

DECEMBER 30, 2024

Its good for teams focused on retaining users, reducing churn and increasing conversion rates. PostHog vs VWO PostHog is free and open-source, unlike VWO, a paid service. It’s good for e-commerce sites to optimize their checkout process and increase sales. Scalability: Handles large volumes of data efficiently.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

SaaStr

JANUARY 15, 2025

While some might dismiss sector-specific vertical SaaS software as ‘too small’ or ‘too niche’, companies like Veeva ($40B), Clio ($3B), Toast ($1.3B), and Slice ($1B) have proven there’s massive value in going deep rather than broad. 10 Ways Sales is Different in Vertical SaaS 1.

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Scale Sales Hiring SaaS Payments Sales 274

Blulogix

MARCH 27, 2025

By BluLogix Team How AI is Transforming Billing Billing has long been a complex and manual process, prone to errors, inefficiencies, and revenue leakage. Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization?

Payments 59

Payments AI Search Payment Services SaaS Payments 59

Stax

JUNE 17, 2025

The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.

Payments 88

Payments Merchant Services Payment Solutions Payment Services 88

SaaStr

JULY 10, 2025

Free Cash Flow: Nearly break-even (partner payment timing impact) Toast: The Growth Juggernaut Q4 2024 Metrics: Revenue: $1.34B (+29% YoY) ARR: $1.6B (+34% YoY) Operating Income: $32M (2.4% margin) Net Income: $11.8M margin) Net Income: $11.8M margin) Net Income: $11.8M margin) Net Income: $11.8M margin) Net Income: $11.8M

Technical Review 173

Technical Review Payments Scale Payment Solutions 173

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Stax

JUNE 23, 2025

If you take a lot of ACH payments, then leveraging an ACH API can streamline your processes and ensure you’re able to take payments in an efficient and secure manner. Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Solutions 88

User Pilot

JUNE 25, 2025

Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. Now that we’ve got the basics, let’s go over the process of choosing your monetization strategy. Pros: No user payment required, works well with large user bases, multiple ad formats available.

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Payments Payment Solutions Payment Methods Strategy 66

Sales Hacker

FEBRUARY 11, 2025

Jordan demonstrates how to use the FIND (Focus, Investigate, Narrate, Deploy) process for your go-to-market strategy and how to speed this up with OpenAI’s Deep Research AI tool. Jordan also shares the prompts and processes he uses when researching target accounts, messaging buyers, and driving revenue. It’s the process.

ChatGPT 83

ChatGPT AI Payment Methods Payment Services 83

SaaStr

AUGUST 24, 2024

Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments? The key is to provide a series of notices, probably at least 5-6 in a managed cadence: 60 days before renewal 30 days before renewal 15 days before renewal URGENCY right before renewal RENEWAL MISSED — To avoid service interuption, please pay ASAP.

SaaS Payments 284

SaaS Payments Payment Services Payment Solutions Payments 284

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Why should my software company consider integrating payments? What types of payment methods can be integrated?

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. Here are three ways SaaS organizations can create recurring revenue without spending a dime. Here are three ways SaaS organizations can create recurring revenue without spending a dime.

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Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Securing payments.

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SaaS Payments Payment Services Payment Methods Payment Solutions 234

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. If you’re taking payments, your customer’s financial and personal data is one of your top concerns.

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

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SaaS Payments Payment Services Payments Payment Solutions 130