FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 250

Technical Review Customer Support Payment Methods Payment Solutions 250

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

FastSpring

JUNE 25, 2019

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. To help your company understand the value of dunning management , we’re sharing 4 ways having a robust dunning management process can benefit your online store. Reason #3: Reduce Your Customer Churn.

Payment Methods 90

Payment Methods Payment Features Churn SaaS Payments 90

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. SaaS Product Secret #3 | Enable Ecommerce.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. The essence of transactional method is that your customers pay only for what they actually use, not the whole infrastructure. Boring, right?). And you end up losing that 20%. #2

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Baremetrics

MARCH 30, 2021

Finding the right recurring payment system to process recurring invoices for your subscription-based business isn't easy. If you're currently looking for the right recurring payment system, this guide will help. If you're currently looking for the right recurring payment system, this guide will help. Interested in a demo ?

Payment Features 105

Payment Features Payment Solutions Merchant Services Payment Methods 105

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Methods Payments 98

FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Small things matter,” Jon added.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. One is your churn.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Subscription Flow

JUNE 25, 2024

Although selling eCommerce subscriptions can be a cash cow, one major catch with it is that the revenue generated can be quite unpredictable. In short, eCommerce subscribers have commitment issues.) How do eCommerce subscriptions work? eCommerce subscriptions boomed during the COVID-19 pandemic. How do you tackle that?

Payment Methods 98

Payment Methods Payment Services Merchant Services Payment Solutions 98

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. Why is NPS score important for eCommerce businesses?

Payment Methods 93

Payment Methods Scale Payment Services Sales 93

Baremetrics

FEBRUARY 8, 2021

Deciding between Stripe vs. 2Checkout for the best online payment processing solution? Keep reading to learn everything you need to know including features, pricing, reviews, and more! Top-notch Customer Support Stripe offers free phone, chat, and email support 24/7. Look no further! Table of Contents. Let's jump in!

Payment Methods 88

Payment Methods Technical Review Payment Services Systems Review 88

Natalia Luneva

JANUARY 13, 2021

This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers? How to calculate this metric and what’s the average SaaS churn rate? How can Sa aS companies reduce its churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Subscription Flow

AUGUST 9, 2024

Cash payments consisted of 20% of total payments made worldwide in 2021. While cash and cheques are touted to slow their decline in 2024, things are generally not looking too good for this traditional form of making payments. Payment Options for Small Businesses 1. Payment Options for Small Businesses 1.

Payment Methods 52

Payment Methods SaaS Payments Payment Solutions Merchant Services 52

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Neil Patel

MARCH 8, 2021

WordPress outshines Wix in terms of flexibility for allowing users of all skill levels to create a more sophisticated website and customize it to their liking. Wix, on the other hand, forgoes some flexibility so beginners and non-coders without advanced needs can launch their websites in no time. A Review of The Best Website Builders.

Payment Methods 109

Payment Methods Payment Solutions Payment Services Payments 109

Baremetrics

OCTOBER 8, 2021

Churn is the share of your customer base that has stopped using your service over a defined period of time. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both. 1 What is customer churn? 2 What causes customer churn? Table of Contents.

Payment Services 98

Payment Services Churn Merchant Services SaaS Payments 98

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. Plus, FastSpring has comprehensive solutions for the entire payment lifecycle including: Localized checkout (i.e., You can set up most subscription types without any code, but you can also create more complex subscription logic via our API and webhooks library.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. Lets start with our review. You’re in luck! Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

The Angel VC

APRIL 24, 2015

Thanks to Nick Franklin for reviewing a draft of this post! I personally prefer MRR, but I can’t tell you why. The reasons are a couple of subtleties in the way software revenues are recognized based on US GAAP and other accounting standards, which brings me to. Probably just out of habit.

Payments 193

Payments SaaS Payments Metrics Revenue 193

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

ChurnZero

MAY 16, 2025

While some CRMs allow for basic account management, they still lack the tools to proactively manage customer retention, identify churn risks , or drive product adoption. Flag churn risks proactively before they become a problem. Facilitate success plans and business reviews to drive long-term value and adoption.

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

Stax

FEBRUARY 26, 2024

The commerce landscape—whether it’s retail, services or software—is moving faster than ever. We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. Learn More What are Recurring Billing and Payments? How Do Recurring Payments Work?

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. Another PLG example, LanguageTool uses a freemium model that works with browser extensions and software plugins. . Answer: It’s the pricing page.

SaaS Payments 148

SaaS Payments Pricing Payments Payment Methods 148

Neil Patel

APRIL 12, 2021

Next, determine your target consumer, meaning the person who needs that problem solved. Curation-type boxes offer samples of new products or items selected based on a consumer’s personal preferences. There are a few costs to consider, including packaging costs and monthly outlays like software and accounting fees. Time is money.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

Subscription Flow

MAY 7, 2024

Now, let us take a quick overview of other factors that have contributed to changes in what businesses now demand from their billing management software: 1. A way for businesses to stand out amongst such stiff competition is to offer extremely diverse services and billing options to their end consumers.

Payment Solutions 104

Payment Solutions Software Review Payment Services SaaS Payments 104

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The customer subscription model grew in popularity partly due to the convenience that it offers to customers. The alternative? What Is Recurring Billing? What is Subscription Billing?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Subscription Flow

OCTOBER 2, 2024

This may happen due to a variety of reasons, which we will explore shortly. These businesses invest a lot in sales, customer retention strategies and advanced billing software to grow their bottom line. Moreover, if your business uses a simple billing platform for complicated payment scenarios, then operational flaws might arise.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Baremetrics

JULY 27, 2021

As a SaaS founder, you know that customer churn has the greatest negative impact on your business. But nothing you do is going to matter until you improve your churn. The easiest kind of churn to improve is involuntary churn. What is Involuntary Churn? What is Involuntary Churn? Table of Contents.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Payment Solutions 98