Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

FastSpring

JUNE 11, 2019

Ways to improve ecommerce conversion rates. Podcast: Ecommerce Conversations by Practical Ecommerce. You may already be familiar with Practical Ecommerce, one of the leading sites for ecommerce tips and news. But are you aware of their podcast Ecommerce Conversations ? How to reduce customer churn.

Payment Methods 99

Payment Methods Scale Payments Payment Services 99

SaaStr

FEBRUARY 17, 2021

Remember when it seemed like websites were just a commodity? They want a slick site that does more, from eCommerce to payments to marketing and more. While Wix’s actual churn is a bit unclear, this is a super interesting presentation of CLTV. eCommerce and Business Tools Are Key Drivers to Accelerating Growth.

Payment Methods 280

Payment Methods Payment Solutions Payments SMB 280

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). The remaining options on this list serve both ecommerce and companies selling physical goods and services. Legal compliance.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

Subscription Flow

MAY 16, 2024

Did you know that the value of all card payments grew to more than $8 trillion in 2018? A major payment gateway that handled all this was CardConnect. Founded by the payment platform CardConnect, CardPointe is a payment gateway that processes the payments made by your end consumer. What is CardPointe?

Payment Features 103

Payment Features Merchant Services Payment Solutions Payment Services 103

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Payment Services 146

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? However, sometimes things don’t go as planned, and customers churn. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Create a personalized onboarding flow to help users reach the Aha!

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through.

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

User Pilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. The main reasons for customer churn are: Bad product-customer fit. How to track and identify potential churn issues: Measure customer satisfaction across the user journey.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. During his tenure, Chargebee experienced high growth, scaling from processing about $3 billion in revenue to $13-14 billion.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Square Fees: 3.5

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Subscription Flow

MAY 30, 2024

Some of the other software that these tools integrate with can be: 1. Payment gateways : to help process all payments made by your consumer efficiently and securely. SubscriptionFlow also places a great deal of importance on customer retention and churn management which helps businesses grow.

Merchant Services 69

Merchant Services Payment Solutions Payment Services SaaS Payments 69

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. One surefire road to customer churn is the customer not knowing how to use the product. Personalize campaigns further than mail merge. Educational sequences.

Payment Services 78

Payment Services Churn Payment Methods Payment Solutions 78

FastSpring

JANUARY 19, 2023

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. When NitroPack was first getting started, they used PayPal to accept and process payments. “It Why NitroPack Couldn’t Scale PayPal NitroPack faced two issues trying to scale using PayPal.

Merchant Services 147

Merchant Services Payment Services Payments Payment Features 147

Baremetrics

APRIL 13, 2021

As a subscription-based business, choosing the right payments processor and setting up a recurring payment system for your customers is critical to running a successful company. In this guide, we'll go over how to set up recurring payments and handle invoicing in a manner that's streamlined, convenient, and low on fees.

Payment Features 98

Payment Features Merchant Services Payment Services Payments 98

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 232

Sales Hiring Payment Services SaaS Payments Scale 232

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Churn Rate Conclusion. Processing such payments can be complex. Table of Contents.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Totango

MAY 19, 2020

As their customers are presented with changing markets and deal with the uncertainty that comes with current events, SaaS companies must be prepared for a potential wave of churn. When the driver of uncertainty is a macro-scale force beyond our influence, it is not clear what the best method is for dealing with these circumstances.

SaaS Payments 77

SaaS Payments Churn Payment Solutions Payment Methods 77

User Pilot

APRIL 29, 2024

Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. Psychographic segmentation groups individuals according to their lifestyles, interests, and personality traits. Segmentation survey built in Userpilot.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

FastSpring

JULY 10, 2019

The predictable revenue from a loyal customer base is ideal when your business is looking to scale. How do I reduce churn? One of the most important indicators of success for subscription-based business models is churn rate. How do I keep track of my subscribers and their payments?

Merchant Services 101

Merchant Services Payment Methods Payment Services Payment Solutions 101

SaaStr

DECEMBER 12, 2022

But once you begin to scale your business, you realize that you also need principles in place to strengthen your appetite for growth and expand profitably. This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly.

Payment Methods 181

Payment Methods SaaS Payments Company Culture Payment Solutions 181

Neil Patel

APRIL 12, 2021

Next, determine your target consumer, meaning the person who needs that problem solved. Curation-type boxes offer samples of new products or items selected based on a consumer’s personal preferences. You should track, at minimum, the following four metrics : Churn rate (CR): CR is how many customers you lose, on average, each month.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. An automated process is given for sales and marketing activities for invoice creation, payment collection, email alerts, customer relationship management, and follow-ups. Table of Contents.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double.

SaaS Payments 277

SaaS Payments Sales Hiring Scale SMB 277

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Wide Range of Payment Options Stripe helps companies take their business international, with support for over 135 currencies. Get deep insights into churn, LTV, MRR and more to grow your business.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. I’m probably the most hated person in the room right now, but please indulge me. Want to see more content like this? Join us at SaaStr Annual 2020. Anish Shivdasani, CEO @ Giraffe. FULL TRANSCRIPT BELOW. Yeah, great.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

SaaStr

MAY 8, 2021

bills, “payment terms”, and often, repeated follow-up. Most start-ups don’t have a good enough finance person or firm to be good at collections. Forcing your sales team to do collections is OK in the early days, but doesn’t work perfectly either, and doesn’t scale. Annual deals mask churn.

SaaS Payments 265

SaaS Payments Payment Services Scale Payments 265

FastSpring

MAY 14, 2019

You’d park your car, mosey on into the store, and then go through the process of scouring the shelves for the pristine cardboard box that housed a physical copy of your application. Any updates to the software meant that you’d repeat the entire buying process (including the trip to the store) all over again. And that was it.

Payment Features 102

Payment Features Payment Methods Subscription Payment Services 102

Neil Patel

APRIL 28, 2021

In addition to a massive audience, Shopify offers users a simple, streamlined experience that allows store set up in record time. When you join the Shopify platform, you have immediate access to functionality that allows you to: build a website create a domain multiple payment options order receiving and processing.

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

Baremetrics

FEBRUARY 2, 2021

A common problem customers face when dealing with a SaaS business is credit cards failing during recurring payments. The process of recovering failed customer payments is called dunning. Get deep insights into churn, LTV, MRR and more to grow your business. The reality is that unhappy customers are going to churn.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

FastSpring

SEPTEMBER 2, 2020

When you’re trying to decide how to scale your business and how to calculate profits, there are tons of metrics out there you can use. In this article, you’ll learn all about LTV, why it’s important, how other companies have used it to scale, and finally—how to calculate your company’s LTV.

Scale 148

Scale Payment Methods Payments SaaS Payments 148

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality.

Stax 88

Stax Payments Payment Services Payment Features 88

Totango

JULY 13, 2021

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. Never give a customer who’s missed a payment downgraded service, as they may not notice they have lost functionality or may even learn to do without it.

Customer Success 101

Customer Success Payment Methods Payments Payment Services 101