SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. So if we start on the first type of SaaS businesses that sell to SMBs and often one to five person teams, and they likely will always sell to those types of teams. What is the process to do it efficiently?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

Hull

SEPTEMBER 1, 2020

Different post-payment feature adoption strategies you can use on Facebook. But you can’t do it with top of the funnel marketing or sales anymore. This method also works on expansion, retention, churn and user/feature adoption. Personalize the user adoption flywheel to them. How to unleash the “aha!”

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

ProfitWell

JANUARY 6, 2020

Companies will begin to diversify their offerings , launching and experimenting with varying promotions and services to increase subscribers, build loyalty, and drive sales. 2Checkout , online payment processing services, reminds us that although these numbers are pretty astounding, many companies will still struggle.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

SmartKarrot

OCTOBER 18, 2021

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. Assist with the renewal process for the team’s accounts.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

Full Session

NOVEMBER 8, 2022

They help you understand how to optimize your website, web app, or landing page. It helps you watch and replay recordings of your website visitors in real time as they navigate your site and interact with your web elements. You can watch sessions to learn: What your website visitors see on different screen resolutions.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. One is your churn.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

SmartKarrot

APRIL 13, 2020

According to a report by Blissfully , SaaS companies are churning through more than 30% of their apps every year. The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

JANUARY 20, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Lockstep As a Vice President of Customer Success, you will manage all aspects of the Customer Success team at Lockstep. Build, recruit, retain, and grow a team of great customer success representatives.

VP of Engineering 10

VP of Engineering Customer Success Sales Recruiting Payment Services 10

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

DECEMBER 4, 2019

Recurring payments. The software-as-a-service business model involves providing a subscription service, so you will have to worry about getting payments every month/year as opposed to only once. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. Heightened customer retention.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

ChurnZero

APRIL 27, 2021

We certainly look at retention and net retention, though many of our companies have very few renewal cycles to evaluate at the time we invest. Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

Upscope

SEPTEMBER 9, 2020

That said, one venture capitalist noted that only 3% of the world economy is online. The case against is they are difficult to recruit and train, the cost is higher, it's harder to scale and rapidly add more if the company grows. In fact your early sales may be entirely due to speed and quality of service.

SaaS Payments 69

SaaS Payments Payment Services Trends Sales Recruiting 69

ProfitWell

NOVEMBER 8, 2019

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Impact Pricing launches an online course —Accelerate Your Subscription Business—claiming it will be “your blueprint to packaging and pricing for growth.".

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Buildium creates a software that helps property management companies become more efficient and profitable. churn rates, respectively. They have rent payments.

Subscription 49

Subscription Payment Features Payments Payment Services 49

SaaStr

MARCH 13, 2020

Pipe’s lending model is so centered around churn prediction, what does their churn analysis look like at Pipe? How does Harry think about the right way to structure churn postmortems? And when I was young, I used to travel the country with him setting up his market store to sell clothes. And what are the drivers?

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212