Baremetrics

DECEMBER 28, 2020

Arguably the biggest factor standing in the way of consistent monthly revenue is your customer churn rate. Churn occurs when an existing subscription is canceled, downgraded, paused, or becomes delinquent. When talking about churn, most people would think to focus on voluntary churn (a customer cancelling a subscription).

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

OpenView Labs

APRIL 22, 2020

Churn rates are starting to tick up, and not only for businesses with a customer concentration in hospitality or travel. But at the same time website traffic keeps climbing, indicating that buyers are still doing research and engaging with businesses. Adopt more flexible payment terms and contract structures.

Payments 83

Payments Pricing Payment Methods SaaS Payments 83

Stax

FEBRUARY 19, 2024

Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. This creates an intensely competitive landscape with a higher churn rate, but greater customer acquisition opportunities. healthcare, finance, education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

DECEMBER 3, 2020

A great knowledge base will not only crush your support ticket volume, but also help you keep more users (aka: reduce churn) at every stage of the user journey. Plus: 89% of millennials prefer self serve help and onboarding to dealing with people on the phone. Adding our JS snippet to your website. Interested?

Payment Solutions 89

Payment Solutions SaaS Payments Payment Methods SaaS 89

Subscription Flow

DECEMBER 25, 2023

Its straightforward and practical features—like adjustable payment methods, accessibility, scalability, security, update consistency, and ease of collaboration—draw them in. Micro-SaaS solutions, which can be managed by small or even one-person teams, are well-liked for “doing one thing right”.

Payments 52

Payments SaaS Payments Trends Payment Solutions 52

ProfitWell

OCTOBER 30, 2019

We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. The company has clients in a variety of industries—from healthcare to education (and beyond)—and one of their biggest use cases is having international students get their money to the U.S.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

OpenView Labs

MARCH 27, 2020

And as your customers work through the uncertainty in the market, they likely aren’t looking to demo your software in person right now or even in the next few months. Furloughed employees may retain their benefits, including healthcare benefits, so be clear about impacts to aspects like benefits and eligibility for unemployment benefits.

Payment Services 59

Payment Services Travel Payment Solutions Payments 59

Baremetrics

DECEMBER 7, 2023

Other things to consider Loans Payment terms Annual plans 7. With our example company Southeast Inc, we are assuming that we will have trouble attracting new customers, and existing customers will churn at a higher rate. You are the best person to figure out what’s the right approach for your company.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. So the ability for people to store oil doesn’t exist. I’ll give you an example in your personal life. When renewals come up the next 12 months, I think you will see pretty big increases in churn even for good software companies.

Technical Review 271

Technical Review Payment Services Payment Methods Development Team Review 271

OpenView Labs

AUGUST 10, 2020

Think online classes, workshops, webinars and courses that have real value and deliver real wins for customers. As we’re unable to do physical events for product launches and customer meetups, you can take your events online and connect with more people than before. pic.twitter.com/jWwc5MmBsw. Host virtual events.

Innovation 98

Innovation Payment Solutions Startup Payment Methods 98

OpenView Labs

DECEMBER 21, 2020

We’ll see more services companies adopt a product led growth strategy but for selling their services online. One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves. 50% of in-person conferences are never coming back.”

SaaS Payments 98

SaaS Payments Payments Payment Services Payment Solutions 98

OpenView Labs

MARCH 18, 2020

In the most extreme scenario, where the pandemic is prolonged and several healthcare systems are overwhelmed, we may experience more fundamental change in which the ways we measure our lives, societies and organizations change. Masks and gloves to frontline healthcare workers. Defer payment terms if you can.

Pricing 89

Pricing Payment Solutions Payments Healthcare 89

USIO

APRIL 23, 2025

Unlock Hidden Revenue, Scale Smarter, and Choose the Right Partner Introduction: Payments Are No Longer Just Transactions If you’re building a SaaS or platform business, embedding payments isnt just a featureits a business model. But heres the thing: not all embedded payment solutions are created equal.

Payments 130

Payments Embedded Payments Payment Services SaaS Payments 130

How To Buy Saas

MARCH 3, 2025

So, whats in store for 2025? Instead of sifting through customer data manually, an AI-powered CRM can: Spot potential churn risks before they happen Recommend the best times to follow up with leads Even draft emails or chat responses based on customer interactions Marketing SaaS? Enter healthcare-specific SaaS. It didnt work.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52