SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ability to successfully create a management culture that recruits, retains, and develops people.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

AUGUST 9, 2022

Modern SaaS organizations can leverage business catalysts to perform day-to-day tasks more effectively, increase customer satisfaction, reduce churn , and lower support costs. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Operational Efficiency.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Modern SaaS organizations can leverage business catalysts to perform day-to-day tasks more effectively, increase customer satisfaction, reduce churn , and lower support costs. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Operational Efficiency.

Scale 10

Scale Sales Recruiting Business SaaS 10

ChurnZero

JANUARY 13, 2023

Customer sentiment, intention, and level of trust can be surfaced and incorporated into more predictive customer health scores while providing valuable insights and feedback to CSMs and account managers. Do they have top performers in place who are operating efficiently and driving value? Anita Toth , Chief Churn Crusher.

Trends 98

Trends Customer Success Sales Hiring Scale 98