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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

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Scaling Success: Digital Entrepreneurship and SaaS Exits

FastSpring

And when you’re doing the due diligence, there’s only so many assets within a YouTube channel you need to assess. But the reality is they’ve got a high churn rate, their LTV is low, and their cat costs are high. Cost of acquisition, LTV, retention rate, churn obviously. We’re doing $2.5

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The Five Most Critical Mistakes Founders Make When Raising Money

Hitenism

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. Template decks lack story, buildup, and character, with titles that simply say “The Market,” “The Team,” “The Opportunity,” and “The Competition.” Awesome, right? They have trouble getting money on the next round.

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When to Fire a Sales Rep (5 Lessons Learned the Hard Way)

Sales Hacker

I learned these lessons the hard way, from painful personal experience in leading teams for multinationals. Keep reading as I share my hard-won lessons, so you’ll know without a doubt when to fire and when to invest in an underperforming sales rep. Bad hires can ruin your business. Lesson #1: Bad Hires Can Ruin Your Business.

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Here’s What Investors Look for in SaaS Businesses

Baremetrics

Develop a Full Marketing Strategy 2. Lower Churn Prepare for a Sale Where to Sell Going it Alone Through a Private Sale Working With a Broker for a Win-Win Situation. Important SaaS Metrics and Unit Economics Unit economics and SaaS metrics like churn rate will always be important. Table of Contents. Why Would You Sell?

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How to Build Effective Sales Compensation Plans for Any Customer Facing Role

Sales Hacker

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. The goal of variable pay is to develop a performance-driven culture in which your sales team is financially accountable for results.

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Seven customer community building tips for SaaS CSMs

ChurnZero

As the customer enablement team lead, I oversaw this initiative alongside our community manager, Branden Maue. It hasn’t always been easy, but we’ve diligently documented some of the lessons learned so that we can share these with other SaaS companies aiming to build a customer community. Looking to be a part of a new CS community?