Intercom, Inc.

APRIL 27, 2018

Intercom’s mission is to make internet business personal. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. In Today’s Episode We Discuss: How Erica made her way into the world of SaaS and came to be Chief Revenue Officer @ New Relic. Welcome to Episode 214! Transcript.

Scale 168

Scale Enterprise Scaling Sales Hiring 168

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. And most of our data now as a software company it’s because that’s my background, but you as a sales professional can go to RepVue and view detailed analytics about sales organizations related to compensation data. Sam Jacobs : What’s the business model?

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I make time for it and that even means getting up, taking early morning flight and heading home on a red eye to do a day trip to the Bay area, I’ll do it.

CTO Hire 154

CTO Hire Travel Underperforming Technical Team CTO Coach 154

Sales Hacker

MAY 5, 2021

Compensation plans. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 100

Scale Technical Cofounder Technical Advisors Sales Hiring 100

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Business buyers are consumer buyers too - they’re used to an elevated experience outside of work. This is not new.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77