Totango

JANUARY 23, 2020

Some churn is inevitable no matter what business model you employ, but it does not just occur randomly. The digitization of business, however, has made renewals even more important. Today’s customers are more likely to seek more flexible, subscription-based agreements that empower them to walk away if they are unhappy.

Churn 105

Churn Enterprise Strategy Management 105

ChurnZero

JULY 12, 2019

When I give talks or hold seminars, I often ask people to connect a specific need to an application. The subscription-based business model is rooted in the value your solution offers. And in some cases, the same question might spawn two or three different answers. The answers are normally quite homogenous in B2C (e.g.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

SaaStr

AUGUST 9, 2019

If you’re looking to build a sustained business model, you are going to invest early on and as long as you’re tracking it and you’re saying, “Look at certain periods, it’s got to come down. So to me, every business now it’s a subscription business. Our payback has to hasten.”

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

User Pilot

MAY 19, 2021

Does your product help employees save time while invoicing? The easiest way to find out what jobs your audience needs to get done is to…ask them: Source: Userpilot.com – we are in the business of helping companies improve product adoption. What job do they need to get done with your product?

B2B 119

B2B Marketing SaaS Social Media 119